Customer reviews from Samsung US
Samsung - 7.4 Cu. Ft. 12-Cycle Electric Dryer with Steam - White
Average customer rating
4.5
(90 Reviews)
Rating breakdown 90 reviews
5 Stars
70
4 Stars
6
3 Stars
6
2 Stars
1
1 Star
7
79%of customers recommend this product.
(
42 out of
53)
Customer Reviews for Samsung - 7.4 Cu. Ft. 12-Cycle Electric Dryer with Steam - White
Customer Rating
5
Great Dryer
on October 28, 2019
Posted by: Will2k
from Nokesville
[This review was collected as part of a promotion.] This dryer has a great variety of functions to handle any type of material and it easily drys large, heavy duty loads. Using the time dry or sensor dry feature ensures my clothes and linens are always completely dry, this saves on energy use too. I regularly use the steam sanitize and wrinkle prevention for my work clothes. I also appreciate the 12 preset drying cycles as they make choosing a cycle quick and easy. Look forward to having this dryer for many years.
Response from The InsidersBy ^Cat, Samsung Cares, October 30, 2019
Fantastic News! Energy saved is money saved to the pocket and glad you have found that savings with Samsung. Welcome to the Samsung experience. ^Cat
Written by a customer while visiting The Insiders
Customer Rating
5
I Actually Look Foward To Doing Laundry!!
on September 19, 2019
Posted by: ddruquet1
from Bayville
[This review was collected as part of a promotion.] I honestly never thought I would say that I look forward to doing laundry. With four children and a husband, laundry has long been the bane of my existence- something I really dreaded.
Since I began using the Samdung 7.4 cubic foot electric dryer all that hS changed!! I mean I can't even begin to tell you how much I actually love using this machine. I also really do look forward to doing laundry too!!
With advanced features like the steam sanitizer that eliminates 99.9% of germs and bacteria, who wouldn't look foward to washing their clothes? The multi-steam technology feature is really awesome feature. It actually gets rid of wrinkles from everyday wear by smoothing them away. I especially love that the sensor dry optimizes cycle time and temperature to thoroughly dry my clothes without over drying them and damaging them, because I have a ton of work wear that needs special care. Finally the vent sensor allows me to continually monitor the condition of my dryers air duct to ensure optimum drying performance.
The lint indicator feature is such a great feature as I definitely don't want lint build up beccause that can start a fire so this is an especially appealing feature to me. Also, the drying rack lets me delicately dry undergarments, sweaters, and accessories and the interior drum light is nice and bright.
The machine has 12 pre set drying cycles which covers all of my family's drying needs. There are 9 drying options with 5 Temperature levels making it easy to select the right temperature to dry my family's clothes gently and thoroughly.
Another stellar product from Samsung and certainly a welcome addition to our home.
Response from The InsidersBy ^Cat, Samsung Cares, September 23, 2019
Samsung is excited to know that we have exceeded your expectations with our dryer's powerful performance, sleek design, and innovative features that make life easier. Welcome to the Samsung family experience. ^Cat
Written by a customer while visiting The Insiders
Customer Rating
5
This dryer is amazing
on November 12, 2019
Posted by: WMW321
from Philadelphia
[This review was collected as part of a promotion.] So the dryer came in looking very sleek with a flawless design, I watched installers run there test but I had my own I was waiting to do. First I noticed how the Samsung took up less space than our previous unit which gave our laundry area a bigger look. I saw that the tub on the Samsung was very large and bigger that our old machine but the test is the comforters and how the drying would go. With our old machines it took two cycles to get them completely dry not with the Samsung one cycle and it played a tune to let me know it was done. This machine is unbelievable it tons of setting and features you can customize to your individual desires. I found my new favorite appliance and it is amazing.
Response from The InsidersBy ^Cat, Samsung Cares, November 13, 2019
Being amazing is true perfection! We are glad that your dryer with its amazing features and sleek design has added something special to your laundry experience. Thank you for being a part of the Samsung family! ^Cat
Written by a customer while visiting The Insiders
Customer Rating
3
Mixed Feelings
on July 25, 2020
Posted by: Bandelero
from Tamarac, FL
[This review was collected as part of a promotion.] we got this dryer and matching washer to replace our previous samsung set. all we like about it is the capacity, everything else seems lacking as it barely compares.
smart care feature seems mostly pointless, why would i want to install an app that i hope to never use. couldnt have simply added a end of cycle notification (much more useful)
previous dryer i could set my favorite cycle, this dryer doesnt even remember the last cycle used.
each time the dryer is turned on you have to remember to set simple setting such as the more or less dry function, this we would prefer as set and forget, tired of having to run the dryer a second time be cause we forgot to set that simple setting and the clothes are still wet.
disappointed feels like a downgrade from previous model
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
4
Value
2
Response from Samsung USBy Pat, Samsung Care, July 27, 2020
We definitely appreciate you bringing this to our attention. We certainly will use this information to help us in our ever-continuing efforts to improve the overall customer experience for everyone. ^Pat
Written by a customer while visiting Samsung US
Customer Rating
5
Form AND Function!
on October 3, 2019
Posted by: rsawyer757
from Chesapeake
[This review was collected as part of a promotion.] After a lifetime of bottom of the barrel dryer experiences I was super excited for the arrival of my new Samsung electric dryer. This is the first time I've owned a higher-end dryer and I must say I am not disappointed in the least! It's all thanks to The Insiders!!
First of all the thing is beautiful! The black stainless with smoke glass front is really a sight to behold!
It's not only beautiful but it is also packed with features. It's huge for one. 7.4 cubic feet is no joke. No more worries about over-crowding with big loads.
The moisture-detection ensures that I'm not over-drying my clothes and they always come out smelling fresh.
It comes with a drying rack for shoes or anything else you don't want tumbling around while it dries.
The door is reversible so your washer can go on either side without the door getting in the way.
There's a lint filter light right up top to remind you when it gets full. The lint filter itself is just inside the door so it reminds me every time to empty it out before I put clothes in.
There are 12 built-in presets to cover the majority if your drying needs but on top of that you can customize the dryness, temp, and time individually to get everything just right.
My favorite thing is probably the steam cycle though. It's never been easier to get those wrinkles out! Not only will it use the steam as part of the anti-wrinkle setting but it can also steam sanitize the interior to keep it extra clean.
Even better than I expected! Lots of convenience features and a beautiful design. Very happy with my Samsung dryer!!!
Response from The InsidersBy ^Cat, Samsung Cares, October 4, 2019
Joy is the simplest form of gratitude! Samsung is pleased that you are enjoying your new dryer. We take pride in providing our customers with quality products and innovative features that make our customer's lives easier. Thank you for choosing Samsung for your laundry needs! ^Cat
Written by a customer while visiting The Insiders
Customer Rating
5
Dryer from the future !
on November 5, 2019
Posted by: transam99
from Santee
[This review was collected as part of a promotion.] Got this JUST yesterday @!@ Ran it 3X, dries clothes nicely ! you can tell by the quiet sound that this beast is POWERFUL ! Has a zillion settings, the styling is like a supercar ! Finish is nice. Capacity will EASILY do the largest comforter ! Love the steam option so clothes dont wrinkle. Shoe rack is a nice bonus addition... the leveling feet are EASY to set if your surface is uneven ! Super love the blue display (matches all of my other SAMSUNG appliances !!)... There really isnt enough words in a day to describe this dryer (which I got as a pair with its matching twin washer)!
Response from The InsidersBy ^Cat, Samsung Cares, November 5, 2019
The technology of today was once the science of yesterday. Samsung is excited to know that we have exceeded your expectations with our sleek modern design without having to sacrifice a quiet performance. Welcome to the Samsung experience! ^Cat
Written by a customer while visiting The Insiders
Customer Rating
5
Wonderful Dryer
on September 23, 2019
Posted by: Siddhai1
from ALHAMBRA
[This review was collected as part of a promotion.] Samsung is among the top to have excellent washers and dryers. So it was a clear sense for us to pick Samsung. After our old dryer stopped working after 12 years, both my wife and I asked each other how different can a new dryer be. A dryer’s main purpose is to dry the wet/damp clothes…right?? Well we were so surprised when we got the Samsung DBG54R7600 dryer. With its moisture sensor option, it took lot less time to complete drying our clothes thus saving $$$ in the long run. It also has a vent sensor that monitors the air duct and we soon realized how clogged up our vent system was as the light turned on after a few uses. Another cool feature is the steam sanitize option- making my dress shirts wrinkle free!!!! Overall a great dryer by Samsung.
Response from The InsidersBy ^Cat, Samsung Cares, September 25, 2019
Fantastic News! Money saved to the pocket is a great experience and glad you have found that savings with Samsung. Thank you for being a part of the Samsung family! ^Cat
Written by a customer while visiting The Insiders
Customer Rating
5
My Laundry Room has never looked so sexy
on September 26, 2019
Posted by: RanchOnPen
from lynbrook
[This review was collected as part of a promotion.] Laundry has never been such an amazing experience before this. I thank Samsung and The Insiders for reminding me that laundry doesn't have to suck! And that the laundry room doesn't have to look drab. I was concerned about having a black laundry set but I actually LOVE it. I am actually motivated to renovate my laundry room based around the laundry set! The design is sleek and modern without looking stiff without personality. One of the true beauty of the dryer is that its silent! Like truly silent. Not it starts silent then slow starts growling and shaking like a manic animal. It was such a pleasant surprise. Even the light reminder that the load had completed was not obnoxious. For the first time ever, I did not mind having a cup of coffee and waiting for the clothes to complete. That was my way of testing. If I can actually read my book and drink coffee in the laundry room while the clothes are being cleaned and dried, then we can truly call this a success! I used the steam dryer on my nightclothes. Super easy to use and it actually worked! What an amazing concept of steaming my delicate clothes rather than the conventional way of drying. But the drying performance for regular clothes was great too. Every pieces of clothing was thoroughly dried. I am assuming that this is because of the dry sensor. Terrific! I was surprised to see how many drying features there were. I am not sure if I will ever be at the point where I have ti use so many of these options. But it is great to know that the option is always there.
Response from The InsidersBy ^Cat, Samsung Cares, September 27, 2019
Joy is the simplest form of gratitude! Samsung is excited to know that your new dryer has made the chore of doing laundry a more pleasant experience. Thank you for choosing Samsung for all your laundry needs and welcome to the Samsung family. ^cat
Written by a customer while visiting The Insiders