Customer reviews from thermacell.com
Patio Shield
Average customer rating
4
(410 Reviews)
Rating breakdown 410 reviews
5 Stars
269
4 Stars
35
3 Stars
21
2 Stars
12
1 Star
73
73%of customers recommend this product.
(
233 out of
319)
Customer Reviews for Patio Shield
Customer Rating
5
AMAZING PRODUCT!
on August 4, 2022
Posted by: glennfromvan
from West Vancouver BC
Bought one for my cousin during the Calgary Stampede, based on a friend's recommendation, and it worked 100% after being eaten alive the evening before! Bought 2 more for myself and LOVE them. No more irritating visits on my deck next to the pond. I had no problem registering them in Canada. If it is windy, it has to be upwind, but you will get less coverage. Impossible for mosquitos to be landing on the device, as the repellent works like a charm, and the top gets quite hot. I think some people forget to read the instructions, and don't know how to use it! I highly recommend it!
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
5
Patio shield mosquito repeller, graphite
on August 5, 2022
Posted by: Carole
from Mission, BC
Great product I use it on my patio as well as out camping
Written by a customer while visiting thermacell.com
Customer Rating
5
Wow works well
on August 8, 2022
Posted by: Yaya2some
from Laurel De
I had my reservations about buying this since I had tried so many other products to no avail but I'm glad I did give it a go. It works really well in fact I'm going to buy at least 2 more for my back yard.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
1
Not impressed
on August 12, 2022
Posted by: Brwnize
from LaBroquerie, MB
Bought this as the mosquitos this year where I live in a small rural community in Manitoba have been horrible. No matter where we set it up on our front steps area or back deck we still seemed to get bit. Not just a few I mean a lot! Not impressed at all for the amount the refills cost. Didn’t want to give up so bought the earth scent ones to see if they worked better and no luck. For someone like myself that is allergic to mosquitos I was hoping for a product that actually helped.
No, I would not recommend this to a friend.
Response from thermacell.comBy Customer Service, August 16, 2022
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com
Customer Rating
1
No very reliable
on August 14, 2022
Posted by: dogwood10
from fort smith, ar
I bought a replacement for my original repeller, the original was great. Something happen to the new model. I attracts mosquitos, instead of repelling them.
No, I would not recommend this to a friend.
Response from thermacell.comBy Customer Service, August 16, 2022
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com
Customer Rating
1
Does not work in the real north
on August 17, 2022
Posted by: North
from South River Ontario
We bought this hoping, but, knowing it would not work, and, guess what it did not work. We have a cottage an hour north of the Muskoka's and we tried it there. Twice! Not even in the worst part of the mosquito season and it is a joke. Waste of money...
No, I would not recommend this to a friend.
Response from thermacell.comBy Customer Service, August 18, 2022
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com
Customer Rating
1
Still mosquitoes
on September 4, 2022
Posted by: Mwoess
from Centreville va
We bought this a few weeks ago. We are still getting bit. Not much has changed.
No, I would not recommend this to a friend.
Response from thermacell.comBy Customer Service, September 7, 2022
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com
Customer Rating
1
ThermaCELL 15ft zone
on September 11, 2022
Posted by: CassH
from Arizona
I recently bought a ThermaCELL 15ft zone. It honestly does not work. My family still gets ate by mosquitoes. What a let down for me because I am so tired of smelling like mosquito spray.
No, I would not recommend this to a friend.
Response from thermacell.comBy Customer Service, September 13, 2022
– We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com