Customer reviews from thermacell.com
Patio Shield
Average customer rating
4
(410 Reviews)
Rating breakdown 410 reviews
5 Stars
269
4 Stars
35
3 Stars
21
2 Stars
12
1 Star
73
73%of customers recommend this product.
(
233 out of
319)
Customer Reviews for Patio Shield
Customer Rating
5
❤️❤️
on October 8, 2020
Posted by: Tammy77
from SW Florida
I bought this about a month ago. Me and hubby are staying super close to the beach and we use the patio shield almost daily for our sunset dates. We turn on about 5 minutes before let it warm up a bit and VOILA... it works no mosquitoes or annoying pest around us. Will definitely be buying the fills and repurchase if I have too!!
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
3
Like! Bought 2 one Broken!
on October 14, 2020
Posted by: Teacher
from Dfw
Bought 2 of these. One works great! Other one never did work! The on button was broken. Unable to return.
Written by a customer while visiting thermacell.com
Customer Rating
5
This really works on mosquitos
on October 17, 2020
Posted by: Opusdei1988
from Oklahoma City, OK
I've running 2 of these on my deck the last two months. You can see them flying around but never bite us. Before Thermacell, we were messing cintronella candles, mosquito repellant and tiki torches that never really helped! Thanks Thermacell!
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Posted by: MKGA
from Georgia
Verified Purchase:Yes
I did everything the directions said to do, even let it run about 10 minutes longer than recommended before I went out onto my porch. But the mosquitoes were unaffected, and I still was bitten.
Very disappointing.
Very disappointing.
No, I would not recommend this to a friend.
Response from thermacell.comBy Customer Service, Customer Service, November 20, 2020
We at Thermacell strive to maintain a 100% satisfaction guarantee with all our products. We are sorry that your experience with Thermacell was anything less than excellent. Please contact us at service@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com
Customer Rating
1
Didn’t work
on December 13, 2020
Posted by: Upsdrew
from River Ranch RV Resort
We have an RV that we keep at an RV Resort which I could never enjoy in the evening because mosquitoes love me. I bought 2 of these hoping that I would be able to sit out with my wife in the evening. No such luck. I still got chewed up.
No, I would not recommend this to a friend.
Response from thermacell.comBy Thermacell Customer Service, Customer Service, January 4, 2021
We thank you for your feedback and take matters like this seriously. Thermacell stands by our products with a 100% satisfaction guarantee. Contact Thermacell directly and we can help you out.
Written by a customer while visiting thermacell.com
Posted by: McCall
Verified Purchase:Yes
I was so impressed with the device that my friend brought over to my garden. The mosquitoes did not show up, subsequently I purchased my own.
Written by a customer while visiting thermacell.com
Posted by: nomos
Verified Purchase:Yes
Love this product! Living in mosquito infested Maryland, this repeller is a lifesaver that allows us to use our porch. Thanks Thermacell!!!!
Written by a customer while visiting thermacell.com
Customer Rating
2
Quits lighting after about 50 times
on April 18, 2021
Posted by: Donna9
from Rose Hill, NC
It worked for a while, then it seemed the fighting mechanism just wore out. I have 2 and both did the same thing within 5 lights.
No, I would not recommend this to a friend.
Response from thermacell.comBy Customer Service, April 19, 2021
We thank you for your feedback and take matters like this seriously. Thermacell stands by our products with a 100% satisfaction guarantee. Contact Thermacell directly at customerservice@thermacell.net and we can help you out.
Written by a customer while visiting thermacell.com