Customer reviews from thermacell.com
Patio Shield
Average customer rating
4
(410 Reviews)
Rating breakdown 410 reviews
5 Stars
269
4 Stars
35
3 Stars
21
2 Stars
12
1 Star
73
73%of customers recommend this product.
(
233 out of
319)
Customer Reviews for Patio Shield
Customer Rating
5
I don't go outside during the summer without this!
on June 29, 2020
Posted by: AshTay617
from Memphis, TN
I have used Thermacell products for YEARS and they keep getting better. It's seriously the only thing that works in the deep south during summer.Unless you want to spray down with chemicals and inhale all of that junk or smell the rest of the evening! GREAT products!
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Posted by: Sister Sledge
from Revere PA
Verified Purchase:Yes
This worked for us!! My husband is a mosquito magnet, but this device kept them away!! It allowed us a peaceful, bite-free evening on the deck.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Posted by: Anonymous
from Central Texas
Verified Purchase:Yes
This small, lightweight canister sits relatively unobtrusively on the patio table. It is easy to light, and has done so consistently since I got it about a month ago. It takes 10 or 15 minutes for the repellent to start to fend off mosquitoes. It lasts about 10 to 12 hours. I wish I would have bought the larger repellent but for now this works well inside our mosquito-netted gazebo.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
1
Does not work
on July 2, 2020
Posted by: Tyler
from Ontario, Canada
Bought this a few weeks ago because we needed a mosquito repellent for our backyard patio. It actually seemed to make the mosquitos worse and my wife and I got bit several times after the first use. We gave it another shot a few nights later and got bit multiple times again. Yes, I read the instructions and made sure that we are using it correctly, even tried a brand new strip. It does not work. I am very disappointed in this product.
No, I would not recommend this to a friend.
Response from thermacell.comBy Josh S., Customer Service, July 2, 2020
Thanks for your review and sorry about this experience! Please contact us at service@thermacell.net or 1-866-753-3837. All Thermacell products have a 100% Satisfaction Guarantee.
Written by a customer while visiting thermacell.com
Customer Rating
1
Does not work as a repellent
on July 2, 2020
Posted by: Anonymous 22
from Winnipeg
I bought this a few days ago and went to use it in the evening... we were in the backyard for 30-45 mins and mosquitoes were still biting us... everything was installed correctly with the orange light on and everything but It still Didn’t repel anything.... and later when we went inside I made sure it was off.... and the next morning when I checked the butane cartridge was empty.... extremely disappointed despite seeing the good reviews...
No, I would not recommend this to a friend.
Response from thermacell.comBy Thermacell Customer Service, Customer Service , July 7, 2020
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at service@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com
Customer Rating
5
No more bites
on July 4, 2020
Posted by: Anonymous
from Swansea, South Carolina
Love it . I set it out on patio about 5 min before I get ready to go outside and no more bites . Awesome
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
5
Works as advertised
on July 4, 2020
Posted by: Ken P
from Wantagh ny
Bought this last summer. My wife hated starting outside in the evening as every mosquito would find her. Now my wife will stay outside with nary a bite. Thank you Thermacell!
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
1
Does not work
on July 5, 2020
Posted by: Loulou
from Il
I bought this a month ago and it does not repel mosquitoes. I waited to buy and finally decided I would try it. Wasted my money on unit and extra pads.
No, I would not recommend this to a friend.
Response from thermacell.comBy Thermacell Customer Service, Customer Service , July 7, 2020
We are sorry that your experience with Thermacell was anything less than excellent. Please contact us at service@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com