I really wanted this to work as advertised. Let it run the 15 min as recommended but was still bit and only 3 ft away from the unit. The fuel cell ran out before I finished using my second pad. I’m reluctant to buy replacement but may try one more time before trashing it.
No, I would not recommend this to a friend.
Response from thermacell.comBy Customer Service, July 5, 2022
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.
i did not beleive this would work after trying so many products, 100 people are out and i m the only one that gets bug by the bugs , but this is a miracle, would not out without it
A friend of my referred me to this product a year ago!!! I LOVE it . It shields 15’. Which is great for my small patio. I’ve told friends about it too !!! They love it a well - thank you
I just had my patio poured and was looking forward to sitting out there enjoying it, however the mosquito's were running me back into the house. I researched and found Thermacell Repellents and bought one, the first time I used it, no bites, I couldn't believe it. I bought another one.
I bought this Patio Shield Repeller last summer and I couldn’t believe how good it worked. I can’t be outside without having it on (about 15 minutes before I need it) because mosquitoes love me! When I get bitten it makes a huge swollen welt so without my Thermacell I can’t be outside at all.
Tried this out last Spring and haven't wanted to try anything else since. It's always a pleasant surprise when a product actually does what it says it will do.
I bought this about 2 weeks ago. Have a hand held one and wanted something with a wider coverage to use at grandkids baseball games. But we always end up using the bug spray. I’m a bit disappointed as are my daughters who decided against buying. And yes changed the pad and has fuel. I keep taking it to the games and trying it but still need bug spray.
No, I would not recommend this to a friend.
Response from thermacell.comBy Customer Service, October 29, 2021
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.