Customer reviews from netgear.com
NETGEAR - Insight Managed Smart Cloud AC3000 Tri-Band Wi-Fi Access Point
Average customer rating
4.9
(12,604 Reviews)
Rating breakdown 12,604 reviews
5 Stars
11,946
4 Stars
462
3 Stars
92
2 Stars
32
1 Star
72
54%of customers recommend this product.
(
57 out of
106)
Customer Reviews for NETGEAR - Insight Managed Smart Cloud AC3000 Tri-Band Wi-Fi Access Point
Customer Rating
5
Returning
on November 12, 2023
Posted by: Rex D
I recently changed from Netgear to Asus zenwifi xt9 tri-band mesh 2pack system based on reviews that I have read about how great this system is. I had nothing but problems with this system and Asus support was no help at all. I have since changed to Netgear Orbi and everything is working great. I now have a high dollar system setting in the closet. What a waste of money. I will never buy any Asus product again. Very pleased with Orbi.
Written by a customer while visiting netgear.com
Customer Rating
1
Zoom freezes
on March 22, 2024
Posted by: Randy
I'm about ready to replace my Orbi Mesh because Zoom freezes for 5 seconds every couple minutes and I cannot reach NetGear support.
Response from netgear.comBy netgear, netgear, March 25, 2024
Hi Randy,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your product. This troubleshooting resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your product. This troubleshooting resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
1
Upgraded my Orbi
on September 19, 2024
Posted by: Anonymous
New orbi with 2 satellites now reach into my upstairs and garage office where zoom calls couldn't be sustained even shutting down the video. Now everything is clear and faster taking advantage of my 1 gigabyte internet speed. Love my new orbi with its security and mobile app features. Recommend it highly as a technically advanced upgrade for your older orbi router. Get the speed and performance you are looking for. 5 star rating.
Written by a customer while visiting netgear.com
Customer Rating
5
Orbi
on May 29, 2019
Posted by: Metwo6531
Thanks to the Orbi WiFi system I have enjoyed a wider range of the coverage and, very minimal signal lose and drop off's, and the speed is available, and I've never had any lagging, and I am definitely more than happy with the Orbi WiFi systems I have.
Written by a customer while visiting netgear.com
Customer Rating
5
Fabulous
on May 29, 2019
Posted by: Michele18577
Very easy to set up. We now have wifi through every room without any dead zones nor do we need any extenders. So far, it is working great and none of my devices have been dropped.
Written by a customer while visiting netgear.com
Customer Rating
5
Orbi AC3000
on May 29, 2019
Posted by: Joseph92145
Super fast, have coverage in my whole house, from basement to upstairs in the bedrooms. Looks fantastic on top of the hutch that I have it on. It's winter now so not sure about back yard at the pool. I'm gonna try the new outdoor Orbi & mount that under the eves in the summer. Definitely recommend.
Written by a customer while visiting netgear.com
Customer Rating
5
Decorative look, great performance
on May 29, 2019
Posted by: Your57793
Orbi system is beautifully and securely packaged.
Instructions are clear and once connected your computer/device connects you to it to tweak, set the account and register. Performance is strong
and seamless across the coverage area.Highly recommended.
Instructions are clear and once connected your computer/device connects you to it to tweak, set the account and register. Performance is strong
and seamless across the coverage area.Highly recommended.
Written by a customer while visiting netgear.com
Customer Rating
5
NETGEAR ORBI
on May 29, 2019
Posted by: Buck50152
I have a security system that continued to go off line and I would have to reset the Router the company put in each time it went off line. Them I read about the ORBI and decided to try it. The ORBI unit fixed the problem with the security system and the daily use of ipads and computers through out the house. Greatest product on the market!!
Written by a customer while visiting netgear.com