Customer reviews from netgear.com
NETGEAR - Insight Managed Smart Cloud AC3000 Tri-Band Wi-Fi Access Point
Average customer rating
4.9
(12,604 Reviews)
Rating breakdown 12,604 reviews
5 Stars
11,946
4 Stars
462
3 Stars
92
2 Stars
32
1 Star
72
54%of customers recommend this product.
(
57 out of
106)
Customer Reviews for NETGEAR - Insight Managed Smart Cloud AC3000 Tri-Band Wi-Fi Access Point
Customer Rating
5
Best, most durable router
on September 6, 2024
Posted by: Philip Syed
I have used many routers over the years; a common theme with routers is that they go bad quickly, getting hotter as they age until they suddenly expire. Typically, routers I had gotten through my ISP would last 2 years, tops. This is my 5th year with the ORBI satellites. Not only are they working perfectly, but they give my house a full Wi-Fi range. The app makes it very easy to change settings. As a tinkerer, I do miss some of the more advanced settings through the app, but for ease of use and convenience, it can't be beat. I don't need to remember the gateway IP to change settings anymore. I am very happy with these and would gladly buy again, for when they ever go bad.
Written by a customer while visiting netgear.com
Customer Rating
5
Best router I have ever owned
on September 7, 2024
Posted by: Jpaul31
I have a large property and one router and one satellite keeps me connected everywhere with high speeds, inside and out.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy to Setup
on September 8, 2024
Posted by: Marsha Arnold
Using the app, it was quite easy to set up my ORBI and satellite
Written by a customer while visiting netgear.com
Customer Rating
3
difficult to set-up
on September 13, 2024
Posted by: MsScarlet
I had so many problems getting this system to set-up. Three times I had to start over, Re-setting the network, putting in user names and password and waiting
Response from netgear.comBy netgear, netgear, September 16, 2024
Hi MsScarlet,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with setting yup your RBK50. When experiencing trouble while installing, we recommend visiting this resource: https://kb.netgear.com/000061613/What-should-I-do-if-I-m-having-trouble-installing-my-Orbi-WiFi-System?language=en_US.
If you need further assistance, you can visit: https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with setting yup your RBK50. When experiencing trouble while installing, we recommend visiting this resource: https://kb.netgear.com/000061613/What-should-I-do-if-I-m-having-trouble-installing-my-Orbi-WiFi-System?language=en_US.
If you need further assistance, you can visit: https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
4
Sturdy and reliable
on September 15, 2024
Posted by: Matt
The Orbi and one satellite works well in my old farmhouse. The setup is easy and very reliable and coverage good so far
Written by a customer while visiting netgear.com
Customer Rating
4
Great! Recovering password can be difficult tho
on September 27, 2024
Posted by: Jmora
I bought this a little over a year ago- i heard mixed things about mesh wifi in general, but this Orbi system was one i found in my research that had better reviews. After about a year and a half, it’s been great! I wish the recovery for passwords was easier through net gear though- I had to reset the system and that made it hard to proceed. I got it working though!
Written by a customer while visiting netgear.com
Customer Rating
5
Great Router
on September 28, 2024
Posted by: MatthewO
We've owned a Netgear orbi RBR50v2 mesh router for nearly 2 years and have experience absolutely no errors or problems. The management software is both intuitive and easy to use. This is perhaps the best Netgear device we've ever used.
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear mesh systems
on September 29, 2024
Posted by: Ben
I have been experimenting with various mesh systems for my house. I have concluded that the Netgear mesh systems that I am using (RBR750, RBR50,
Written by a customer while visiting netgear.com