Customer reviews from netgear.com
NETGEAR - Insight Managed Smart Cloud AC3000 Tri-Band Wi-Fi Access Point
Average customer rating
4.9
(12,604 Reviews)
Rating breakdown 12,604 reviews
5 Stars
11,946
4 Stars
462
3 Stars
92
2 Stars
32
1 Star
72
54%of customers recommend this product.
(
57 out of
106)
Customer Reviews for NETGEAR - Insight Managed Smart Cloud AC3000 Tri-Band Wi-Fi Access Point
Customer Rating
5
Second set up
on August 13, 2023
Posted by: TCPII
This is my second time setting up my Orbi mesh system. Initially I just went with my cable services system, but I began to lose signal for my garage door opener and other components in our loft area and patio. Reinstalling my Orbi system helped to easily cover the areas that kept dropping off.
Written by a customer while visiting netgear.com
Customer Rating
5
Second set up
on August 13, 2023
Posted by: TCPII
This is my second time setting up my Orbi mesh system. Initially I just went with my cable services system, but I began to lose signal for my garage door opener and other components in our loft area and patio. Reinstalling my Orbi system helped to easily cover the areas that kept dropping off.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy!
on August 16, 2023
Posted by: Jena
The set up was straight forward, easy and seamless! The coverage throughout the inside and outside of my home is incredible. As someone who works from home and has multiple devices I wasn’t sure it could keep up with the demand and has been fantastic.
Written by a customer while visiting netgear.com
Customer Rating
5
Great WiFi System!
on August 18, 2023
Posted by: Shar
The Netgear Orbi system is great for use with fiber optic high speed internet service. Easy to set up too.
Written by a customer while visiting netgear.com
Customer Rating
5
Powerful and smart
on August 18, 2023
Posted by: Tiger Z
I’ve been using the Orbi mesh system for a while and I really like how powerful the network is. The app is also helpful for checking my devices and connectivity. Great product!
Written by a customer while visiting netgear.com
Customer Rating
5
Easy setup
on August 19, 2023
Posted by: Anonymous
The ORBI was very easy to setup. The instructions made it very clear what to do and it works flawlessly.
Written by a customer while visiting netgear.com
Customer Rating
5
New to fiber
on August 19, 2023
Posted by: Sharon
It was easy to set up with the app. It has been working well.
Written by a customer while visiting netgear.com
Customer Rating
1
Could never get this linked to my wifi
on August 19, 2023
Posted by: Alan Sprayberry
I would like to return this item. It’s brand new but never would connect to my WiFi
Response from netgear.comBy Consumer Affairs, August 21, 2023
Hi Alan,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with connecting your product. When experiencing trouble while setting up, we recommend checking out this resource: https://kb.netgear.com/000061613/What-should-I-do-if-I-m-having-trouble-installing-my-Orbi-WiFi-System?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with connecting your product. When experiencing trouble while setting up, we recommend checking out this resource: https://kb.netgear.com/000061613/What-should-I-do-if-I-m-having-trouble-installing-my-Orbi-WiFi-System?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com