Customer reviews from netgear.com
NETGEAR - Insight Managed Smart Cloud AC3000 Tri-Band Wi-Fi Access Point
Average customer rating
4.9
(12,604 Reviews)
Rating breakdown 12,604 reviews
5 Stars
11,946
4 Stars
462
3 Stars
92
2 Stars
32
1 Star
72
54%of customers recommend this product.
(
57 out of
106)
Customer Reviews for NETGEAR - Insight Managed Smart Cloud AC3000 Tri-Band Wi-Fi Access Point
Customer Rating
4
Great and Fast
on May 29, 2023
Posted by: Sam D
The router/satellite combo was a great addition to my house. I work from home and this revolutionized the wifi situation in my home. The guest network configuration does seem a bit buggy.
Written by a customer while visiting netgear.com
Customer Rating
5
Easiest wifi mesh system even for beginners
on May 30, 2023
Posted by: Beth Gipson
Netgear Orbi WiFi mesh system made it so easy to cover and extend my providers wifi signal to all devices in my home. I recently upgraded my home router to allow WiFi 6 to my devices and could no longer use my home security cameras. At a friend's suggestion I was introduced to Netgear Orbi and now all of my cameras are back up and running to keep my children and home safe and protected. The UI is easy to follow and understand and the app has all the controls you need including parental controls. I am completely satisfied with my purchase and will continue purchasing Netgear products as needed in the future.
Written by a customer while visiting netgear.com
Customer Rating
5
Very easy install
on May 30, 2023
Posted by: Anonymous
Very easy to install using the Orbi app, and very fast speeds!
Written by a customer while visiting netgear.com
Customer Rating
5
Great
on May 30, 2023
Posted by: Greg
Overall, works great when you need to boost internet throughout the house
Written by a customer while visiting netgear.com
Customer Rating
5
Easy setup and fast wifi
on May 31, 2023
Posted by: C Gockley
Super easy to setup with my cellphone, was done in less than ten minutes. We love the fast wifi speeds! Now because of the mesh system we are able to use our wifi even in the backyard and front yard where other routers didn't reach.
Written by a customer while visiting netgear.com
Customer Rating
2
Gimmicky
on June 1, 2023
Posted by: Anonymous
I frequently get disconnected from the WiFi on my work laptop and then get an error when reconnecting. I have to forget the network then reconnect. Don't have this issue with previous wifi networks.
Response from netgear.comBy Consumer Affairs, June 2, 2023
Hi Simon,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Support
on June 4, 2023
Posted by: Anonymous
Even though we struggled fixing the issues, the reps helped with patience and did everything to ensure satisfaction.. 5 stars
Written by a customer while visiting netgear.com
Customer Rating
5
Great system
on June 4, 2023
Posted by: Deanna Kenney
The Orbi is a great system. I can count on it to work as it's supposed to. I recommend it.
Written by a customer while visiting netgear.com