Customer reviews from netgear.com
NETGEAR - Insight Managed Smart Cloud AC3000 Tri-Band Wi-Fi Access Point
Average customer rating
4.9
(12,604 Reviews)
Rating breakdown 12,604 reviews
5 Stars
11,946
4 Stars
462
3 Stars
92
2 Stars
32
1 Star
72
54%of customers recommend this product.
(
57 out of
106)
Customer Reviews for NETGEAR - Insight Managed Smart Cloud AC3000 Tri-Band Wi-Fi Access Point
Customer Rating
4
Easy set up
on April 2, 2023
Posted by: Frank Quam
Easy to set up, signal strength not as good but consistent throughout the entire house.
Written by a customer while visiting netgear.com
Customer Rating
4
New Orbi Mesh
on April 3, 2023
Posted by: Noel
Router and satellite were easy to set up thru app. It is working well, and speeds are awesome. I especially appreciated the option to use same network name and PW as my previous Router. The reason I didn't give 5 stars is that phone support tech was hard to understand and lacked the knowledge to solve an issue I had, and then tried to sell me additional support
Written by a customer while visiting netgear.com
Customer Rating
5
Quicker, Even w/ Same MBPS Plan
on April 3, 2023
Posted by: Matt J.
We have the router in our house and satellite outside to reach our busin. Home Office. It has improved our speeds without buying more expensive internet plans. Also, the range is impressive because our satellite was disconnected at first, but we were still able to connect to the router from 50-75ft away.
Written by a customer while visiting netgear.com
Customer Rating
4
Excellent, fast coverage
on April 3, 2023
Posted by: JT in GA
The Orbi system works great. I had a slow connection in my home office in the bonus room above our garage. Old router gave about 10mbps; the Orbi satellite provides 180mbps. The setup was fairly easy, but could have been a little more intuitive.
Written by a customer while visiting netgear.com
Customer Rating
5
Blown away
on April 4, 2023
Posted by: Cam
I live in a late 1800s farmhouse with thick walls. My only source of internet available is a mifi unit and the house makes it so you have to be within 20 feet of it. The Orbi has made an amazing difference. Not only can I use my internet anywhere in the house, but I get service way out in the yard over 100 feet away from the house. I am completely blown away.
Written by a customer while visiting netgear.com
Customer Rating
3
Me.
on April 4, 2023
Posted by: Rashmi
I am not getting the speed I expected. Even though I am within the published tech limits.
Response from netgear.comBy Consumer Affairs, April 5, 2023
Hi Rashmi,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
4
Amazing internet speed and coverage with Orbi
on April 4, 2023
Posted by: NATbrat
Switching from the Xfinity provided modem/router to Orbi and Netgear modem released the full speed connection. We now have strong signal in every room, as well as faster speed. The only issue is we are unable to update the firmware on the app - other than that, it is great.
Written by a customer while visiting netgear.com
Posted by: Earl L
Verified Purchase:Yes
This satellite easily meshed with my existing Wi-Fi system. This satellite has also made made my Wi-Fi so much better.
Written by a customer while visiting netgear.com