Customer reviews from netgear.com
NETGEAR - Insight Managed Smart Cloud AC3000 Tri-Band Wi-Fi Access Point
Average customer rating
4.9
(12,604 Reviews)
Rating breakdown 12,604 reviews
5 Stars
11,946
4 Stars
462
3 Stars
92
2 Stars
32
1 Star
72
54%of customers recommend this product.
(
57 out of
106)
Customer Reviews for NETGEAR - Insight Managed Smart Cloud AC3000 Tri-Band Wi-Fi Access Point
Customer Rating
5
pretty simple
on March 22, 2023
Posted by: zach leatherman
easy setup especially if you have the app. i would say its not great with a modem/router combo as it creates a double NAT situation which isnt good for gaming/streaming, but other than that its been great.
Written by a customer while visiting netgear.com
Customer Rating
5
Reaches the whole house
on March 24, 2023
Posted by: Steven
Great system, easy set up and much better range and speeds than with my WiFi providers router
Written by a customer while visiting netgear.com
Posted by: Stevensville
Verified Purchase:Yes
The Orbi app was useless to me. Had to use Orbi login.net to get everything set up and it still took several attempts to get it set up. Router still can’t see the satellite even though it’s working. Not sure I would buy Orbi again.
No, I would not recommend this to a friend.
Response from netgear.comBy Consumer Affairs, March 27, 2023
Hi Stevensville,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with installing your product. This resource should help when you experience trouble: https://kb.netgear.com/000061613/I-m-having-trouble-installing-my-Orbi-WiFi-System-what-do-I-do?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with installing your product. This resource should help when you experience trouble: https://kb.netgear.com/000061613/I-m-having-trouble-installing-my-Orbi-WiFi-System-what-do-I-do?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Orbi
on March 24, 2023
Posted by: Anonymous
I got a 2 system, my Orbi is great, I have not had a problem with it. We are loving it. It a great system.
Written by a customer while visiting netgear.com
Customer Rating
5
Total upgrade!
on March 25, 2023
Posted by: Anonymous
I'm a known cheap-o, so when I buy something I expect to get maximum use out of it. Almost 10 years ago that was true when I purchased my first Netgear router and it was true last week when I finally decided it was time again (to help my family stop complaining!). The new network increased my upload speed by 24x, and download speed by 16x. Long live, Orbi! It was a 1000% upgrade!
Written by a customer while visiting netgear.com
Customer Rating
5
Total upgrade!
on March 25, 2023
Posted by: Anonymous
I'm a known cheapo and when I bought my first Netgear router almost 10 years ago I wanted my money's worth. Last week, too end my family's complaining, I did it again and bought Orbi. It had increased my download speed 24x and upload speed by 16x. Total upgrade and worth it!
Written by a customer while visiting netgear.com
Customer Rating
5
Amazing internet coverage!
on March 25, 2023
Posted by: Frank
Once system was setup, amazing results! All locations in the house were covered with easy attachment to the internet! Awesome!
Written by a customer while visiting netgear.com
Customer Rating
5
Great Coverage
on March 26, 2023
Posted by: Michael S.
Set up on the app is easy. I know have great coverage on the whole house. Orbi Home Mesh is able to handle all of our devices.
Written by a customer while visiting netgear.com