Customer reviews from netgear.com
NETGEAR - Insight Managed Smart Cloud AC3000 Tri-Band Wi-Fi Access Point
Average customer rating
4.9
(12,604 Reviews)
Rating breakdown 12,604 reviews
5 Stars
11,946
4 Stars
462
3 Stars
92
2 Stars
32
1 Star
72
54%of customers recommend this product.
(
57 out of
106)
Customer Reviews for NETGEAR - Insight Managed Smart Cloud AC3000 Tri-Band Wi-Fi Access Point
Customer Rating
5
Great Product
on January 11, 2023
Posted by: Anonymous
Recently installed an Orbi Mesh WiFi Stystem and have greatly enjoyed the product. The mesh network allows for my two-story home to have a strong network strength all the through the home. It allowed the router to remain upstairs and, thanks to the satellite, allowed for the downstairs computer to be plugged directly into the network. Works great for multiple people who may be working from home and need multiple plug in units.
Written by a customer while visiting netgear.com
Customer Rating
5
Super Easy
on January 11, 2023
Posted by: Mary Jo Brenner
Orbi was super easy to set up. Took less than 15 minutes. Easy to customize network name and password. Connection is very fast. So far very pleased with the purchase.
Written by a customer while visiting netgear.com
Customer Rating
4
Orbi Home Mesh covers all the nooks in my house.
on January 11, 2023
Posted by: Kalfaz
I love not having to switch between networks when I go to the basement.
Orbi makes it all seemless.
Orbi makes it all seemless.
Written by a customer while visiting netgear.com
Customer Rating
5
Super easy setup
on January 11, 2023
Posted by: Ron C
Much easier to install and set up than a router plus extender. Great coverage throughout my house
Written by a customer while visiting netgear.com
Customer Rating
5
Works well
on January 12, 2023
Posted by: Anonymous
Delivers what it promises on the box no conplaints
Written by a customer while visiting netgear.com
Customer Rating
5
Orbi Home works great
on January 12, 2023
Posted by: Randy Gravel
The Orbi was easy to install and set up and it has provided a more stable wifi connection in the upstairs office than we had before with the old Netgear nighthawk.
Written by a customer while visiting netgear.com
Customer Rating
5
So far so great
on January 13, 2023
Posted by: jmarg1976
This is my first mesh system and it's fantastic. I was having coverage issues with my old TP-link router. As soon as I setup the Orbi (which was quick and painless) I noticed an instant difference. Not just with coverage, but with wifi speeds on my devices. Absolutely night and day difference. I don't know why I waited so long to upgrade. A coworker also has the Orbi and recommended it to me, and I would absolutely recommend it to someone else.
Written by a customer while visiting netgear.com
Customer Rating
3
To new for 100% review
on January 14, 2023
Posted by: Jeff m
It’s a bit confusing to set up. It says satellite is not connected but it is and working. App seams to tell you your network speed is the same all the time.
Response from netgear.comBy Consumer Affairs, January 16, 2023
Hi Jeff,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with setting up your product. This resource should help you: https://kb.netgear.com/000061613/I-m-having-trouble-installing-my-Orbi-WiFi-System-what-do-I-do?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with setting up your product. This resource should help you: https://kb.netgear.com/000061613/I-m-having-trouble-installing-my-Orbi-WiFi-System-what-do-I-do?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com