Customer reviews from netgear.com
NETGEAR - Insight Managed Smart Cloud AC3000 Tri-Band Wi-Fi Access Point
Average customer rating
4.9
(12,605 Reviews)
Rating breakdown 12,605 reviews
5 Stars
11,947
4 Stars
462
3 Stars
92
2 Stars
32
1 Star
72
54%of customers recommend this product.
(
57 out of
106)
Customer Reviews for NETGEAR - Insight Managed Smart Cloud AC3000 Tri-Band Wi-Fi Access Point
Customer Rating
5
Equipment so far working great
on January 13, 2022
Posted by: Pedro O Sola
Exceed my expectations. Easy to install and easy to connect to every device
Written by a customer while visiting netgear.com
Customer Rating
5
Very impressive product
on January 13, 2022
Posted by: Beth
From ease of set up to reliability the Orbi is a great wireless booster. The sleek look is stunning and the Armor scans notify of suspicious activity. I should have bought this much sooner.
Written by a customer while visiting netgear.com
Customer Rating
4
Good except for bugs w/ parental controls
on January 14, 2022
Posted by: CNach
We like the overall system, but had issues with bugs coming from upgraded parental controls software. Once fixed, system was fine.
Written by a customer while visiting netgear.com
Posted by: W. Swetlow
Gender:Male
Verified Purchase:Yes
The setup and startup was easy. Almost too easy. I used all of the auto guided setups and it attached and started working without a problem. I thought, it automatically names itself the same as your network and at that point I could no longer communicate with the unit. So I restarted and did the process manually and named it as an extension, which then worked without a problem. I attached to my starlink network and not an Orbi one that can be managed by Orbi. Other than that it works great. Have about a 200' bubble around my house and shop now
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
5
Orbi(RBK50)
on January 14, 2022
Posted by: Andrew Linzy
Very easy to setup. I am happy with this router. Iam still learning how it works. I have wifi in all rooms of my house.
Written by a customer while visiting netgear.com
Customer Rating
1
Keeps disconnecting smart home bulbs
on January 15, 2022
Posted by: PJ Donahue
I constantly have to reboot the router so it will reconnect our smart light bulbs so we can use them from the Google Home app.
Response from netgear.comBy Consumer Affairs, January 17, 2022
Hi PJ,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This troubleshooting resource should help you with any devices disconnecting to your WiFi Network: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This troubleshooting resource should help you with any devices disconnecting to your WiFi Network: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Great System!
on January 15, 2022
Posted by: Darlene Toole
I live in a rural area, and this system has greatly improved my WiFi. Highly recommended!
Written by a customer while visiting netgear.com
Customer Rating
5
Good product, love it
on January 15, 2022
Posted by: Joe Stone
As advertised, easy setup, functions well. Worth the investment.
Written by a customer while visiting netgear.com