Customer reviews from netgear.com
NETGEAR - Orbi Pro AC3000 Tri-Band Mesh Wi-Fi System (3-Pack)
Average customer rating
4.9
(12,595 Reviews)
Rating breakdown 12,595 reviews
5 Stars
11,939
4 Stars
461
3 Stars
92
2 Stars
32
1 Star
71
55%of customers recommend this product.
(
60 out of
109)
Customer Reviews for NETGEAR - Orbi Pro AC3000 Tri-Band Mesh Wi-Fi System (3-Pack)
Customer Rating
2
Fast, when it is, satellites slow down
on July 9, 2022
Posted by: TechRon24
The Orbi system is very fast when you install it, even from the satellites. Installation is a breeze (pairing satellites less so). However the main issue is the satellites seem to slow down for no reason with the latest firmware. Resetting, rebooting, changing settings seems to help for a short period then it slows down again (from more than 300mbps to 15 mbps, so painfully slow). If this is resolved I would give it 4 stars, but as it is, this is just too painful.
Response from netgear.comBy Consumer Affairs, July 11, 2022
Hi TechRon24,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your network: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your network: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Great home wifi
on July 10, 2022
Posted by: bbqcritic
Easily installation and great coverage from my new Netgear Orbi Mesh router and satellite.
Written by a customer while visiting netgear.com
Customer Rating
5
Great WiFi System
on July 10, 2022
Posted by: Randy W
The Orbi System is top-notch. Had a previous WiFi system that would randomly go out for minutes at a time. Ever since I replace it with this one not once has that happened! Great system with large coverage and FAST speeds! Must have if you are looking to replace or upgrade your current WiFi System!
Written by a customer while visiting netgear.com
Customer Rating
5
Good so far
on July 11, 2022
Posted by: J. Cornwall
I got this to help with a dead zone in one of my rooms. The equipment works great. No issues with set up. The app is a little slow to fully load, but no other complaints.
Written by a customer while visiting netgear.com
Customer Rating
5
Cottage owner
on July 12, 2022
Posted by: Thomas Mitchell
We recently upgraded to the Orbi and over the 4th of July week had over 20 people here with many of them working online later in the week. Even though we only have DSL we had no issues whatsoever. Pretty amazing.
Written by a customer while visiting netgear.com
Customer Rating
5
Great Product!
on July 12, 2022
Posted by: John
We had a lot of problems using WiFi extenders with other routers. These were basically plug and play, and we haven’t had a single service interruption.
Written by a customer while visiting netgear.com
Posted by: Nasse
Gender:Male
Verified Purchase:Yes
I bought this as a replacement for a bricked satellite that I now understand never worked properly. Suddenly my mesh is covering more area with no dead zones and both 2.4 and 5 band properly. The setup was as described , easy and quick and without problems.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
5
Very Satisfied
on July 14, 2022
Posted by: Paul
Router works great. Handle several devices at the same time without hesitation.
Written by a customer while visiting netgear.com