Customer reviews from netgear.com
NETGEAR - Orbi Pro AC3000 Tri-Band Mesh Wi-Fi System (3-Pack)
Average customer rating
4.9
(12,595 Reviews)
Rating breakdown 12,595 reviews
5 Stars
11,939
4 Stars
461
3 Stars
92
2 Stars
32
1 Star
71
55%of customers recommend this product.
(
60 out of
109)
Customer Reviews for NETGEAR - Orbi Pro AC3000 Tri-Band Mesh Wi-Fi System (3-Pack)
Customer Rating
3
Impossible to set up
on April 19, 2022
Posted by: Tom Aageson
Orbi works beautifully if you can get it set up. It took an ORBI tech over an hour just to set up one computer. I spent over an hour with another tech to set up the phones and they still are not connected. ORBI needs simplify the setup. If you can imagine, it requires 3 different passwords. Is that crazy? For a device that works well, setup and passwords makes it extremely frustrating. I cannot wait until I am fully operating.
Response from netgear.comBy Consumer Affairs, April 20, 2022
Hi Tom,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with installing your product. This resource should help whenever you are experiencing trouble installing your Orbi device: https://kb.netgear.com/000061613/I-m-having-trouble-installing-my-Orbi-WiFi-System-what-do-I-do?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with installing your product. This resource should help whenever you are experiencing trouble installing your Orbi device: https://kb.netgear.com/000061613/I-m-having-trouble-installing-my-Orbi-WiFi-System-what-do-I-do?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Wi Fi is amazing!
on April 20, 2022
Posted by: Joseph Nevedal
Since we updated to Orbi, our Wi Fi works so well all over our home including the lower level!
Written by a customer while visiting netgear.com
Customer Rating
5
Impressive
on April 20, 2022
Posted by: Chris McNamara
The improvement in streaming devices in my household is dramatic. Well worth it!
Written by a customer while visiting netgear.com
Customer Rating
5
Fantastic Product !!!
on April 20, 2022
Posted by: Dennis Christenson
I have been thrilled with my Netgear Orbi. I was able to set it up in my 2 story house and it works great. We have about 20 devices on our network and it just works. I would highly recommend this product to anyone.
Written by a customer while visiting netgear.com
Customer Rating
5
Good
on April 21, 2022
Posted by: L T
Increased my speeds from 200 mbps to about 400 mbps at a max of 500.
Written by a customer while visiting netgear.com
Customer Rating
5
Good
on April 21, 2022
Posted by: xdeggsd
Increased my speeds from 200mbps to 400 mbps at a max of 500
Written by a customer while visiting netgear.com
Customer Rating
5
Great Product
on April 21, 2022
Posted by: Anonymous
Very easy to set up and it is quite the improvement, over my old router.
Written by a customer while visiting netgear.com
Customer Rating
5
Orbi Home Mesh Wi-Fi
on April 21, 2022
Posted by: Brice Kelso
Just set it up and works great and super fast internet. Very pleased
Written by a customer while visiting netgear.com