Customer reviews from netgear.com
NETGEAR - Orbi Pro AC3000 Tri-Band Mesh Wi-Fi System (3-Pack)
Average customer rating
4.9
(12,595 Reviews)
Rating breakdown 12,595 reviews
5 Stars
11,939
4 Stars
461
3 Stars
92
2 Stars
32
1 Star
71
55%of customers recommend this product.
(
60 out of
109)
Customer Reviews for NETGEAR - Orbi Pro AC3000 Tri-Band Mesh Wi-Fi System (3-Pack)
Posted by: W. Swetlow
Gender:Male
Verified Purchase:Yes
The setup and startup was easy. Almost too easy. I used all of the auto guided setups and it attached and started working without a problem. I thought, it automatically names itself the same as your network and at that point I could no longer communicate with the unit. So I restarted and did the process manually and named it as an extension, which then worked without a problem. I attached to my starlink network and not an Orbi one that can be managed by Orbi. Other than that it works great. Have about a 200' bubble around my house and shop now
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
5
Orbi(RBK50)
on January 14, 2022
Posted by: Andrew Linzy
Very easy to setup. I am happy with this router. Iam still learning how it works. I have wifi in all rooms of my house.
Written by a customer while visiting netgear.com
Customer Rating
1
Keeps disconnecting smart home bulbs
on January 15, 2022
Posted by: PJ Donahue
I constantly have to reboot the router so it will reconnect our smart light bulbs so we can use them from the Google Home app.
Response from netgear.comBy Consumer Affairs, January 17, 2022
Hi PJ,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This troubleshooting resource should help you with any devices disconnecting to your WiFi Network: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This troubleshooting resource should help you with any devices disconnecting to your WiFi Network: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Great System!
on January 15, 2022
Posted by: Darlene Toole
I live in a rural area, and this system has greatly improved my WiFi. Highly recommended!
Written by a customer while visiting netgear.com
Customer Rating
5
Good product, love it
on January 15, 2022
Posted by: Joe Stone
As advertised, easy setup, functions well. Worth the investment.
Written by a customer while visiting netgear.com
Customer Rating
5
Never a buffer
on January 15, 2022
Posted by: Joyce Lewis
We live in a ranch with a loft addition and a great room. We have 6 devices, cut the cable and the Netgear brings all our streaming apps to every room.
Written by a customer while visiting netgear.com
Customer Rating
5
Mostly problem free
on January 16, 2022
Posted by: Anonymous
We have mostly enjoyed our Orbi system. We went Over 2 years without having any issues at all. The past few months we have had random signal drops. Sometimes one a week, sometimes multiple per day. Customer service is very basic, so I’ve been troubleshooting myself. We are currently at a stable position ( no drops in 5 days ). Hopefully this stability continues because I really do love Titus product.
Written by a customer while visiting netgear.com
Customer Rating
5
Orbi better then other mesh
on January 16, 2022
Posted by: Justin
Had another mesh system that only lasted a year replaced with this one,stream several media devices thru them without issue
Written by a customer while visiting netgear.com