Customer reviews from netgear.com
NETGEAR - Orbi Pro AC3000 Tri-Band Mesh Wi-Fi System (3-Pack)
Average customer rating
4.9
(12,594 Reviews)
Rating breakdown 12,594 reviews
5 Stars
11,939
4 Stars
461
3 Stars
91
2 Stars
32
1 Star
71
55%of customers recommend this product.
(
60 out of
109)
Customer Reviews for NETGEAR - Orbi Pro AC3000 Tri-Band Mesh Wi-Fi System (3-Pack)
Customer Rating
5
Very Easy to Set Up
on November 14, 2021
Posted by: Seth L
I wish I didn’t wait so long to set up our Orbi. We now have WiFi in the basement so that we can enjoy more of our house.
Written by a customer while visiting netgear.com
Customer Rating
4
Much better connection speed
on November 14, 2021
Posted by: Need for speed
Much better performance and connection speeds over old router. I can now take full advantage of my 200MB service. Video calls are smooth and never dropped. Only downside is struggling to connect older wireless printers. Keeps it from the 5 star rating.
Written by a customer while visiting netgear.com
Customer Rating
4
Great Product
on November 16, 2021
Posted by: Casey D.
We have been using our Orbi system for a few weeks now and it has been great. Wifi signal is strong throughout our 2 story, 2,600sf home as well as outside. I took off one star due to the installation process. The app used for the installation process took a while to complete steps. Some steps would need to be repeated 3 or 4 times before it would accomplish its goal (connection, update, etc). It took me about an hour and a half to get through everything. Once up and running everything has been great though. Much better than the equipment supplied by our internet provider.
Written by a customer while visiting netgear.com
Customer Rating
2
intermittent router service
on November 19, 2021
Posted by: Chester S Walawender
I increased my service to 200mbps and i purchased this system to send my WiFi signal to my office in the basement, but I still get dropped out calls, video and phone.
Response from netgear.comBy Consumer Affairs, November 22, 2021
Hi Chester S Walawender,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
1
ISPs love blocking
on November 20, 2021
Posted by: thepogcbr900rr
Tried everything even lan/bridging and could NOT get them to work unless coming off ISP router.
Written by a customer while visiting netgear.com
Customer Rating
5
Great router
on November 20, 2021
Posted by: Steve
Fairly easy to set up, and working well in our home. I bought it to be able to share all network devices from a smaller game room off the garage and with the main house. No loss of speed apparent now but my connection is only 80 mb. It seemed to take a long time to sync the 2 Orbi devices, but once they were it was easy set up.
Written by a customer while visiting netgear.com
Customer Rating
5
5 stars
on November 21, 2021
Posted by: Wilfred Dytico
It was easy to set up, and wifi has been strong and steady since.
Written by a customer while visiting netgear.com
Customer Rating
3
WIFI IS BETTER THAN WHAT IT WAS BEFORE INSTALLING
on November 21, 2021
Posted by: Anonymous
IT HAS IMPROVED OUR WIFI BUT IS NOT AS FAR REACHING AS SOME OF THE REVIEWS I READ.
Response from netgear.comBy Consumer Affairs, November 22, 2021
Hi CAROL MATTOS,
We appreciate your feedback and we want you to know that your experience is important to us. Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
We appreciate your feedback and we want you to know that your experience is important to us. Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com