Customer reviews from netgear.com
NETGEAR - Orbi Pro AC3000 Tri-Band Mesh Wi-Fi System (3-Pack)
Average customer rating
4.9
(12,594 Reviews)
Rating breakdown 12,594 reviews
5 Stars
11,939
4 Stars
461
3 Stars
91
2 Stars
32
1 Star
71
55%of customers recommend this product.
(
60 out of
109)
Customer Reviews for NETGEAR - Orbi Pro AC3000 Tri-Band Mesh Wi-Fi System (3-Pack)
Customer Rating
2
Manager
on September 1, 2021
Posted by: Jeff Weathers
After having this product on my home for a week, I experienced multiple issues with connectivity. The main router is located beside my TV and even the TV began buffering. I then plugged an Ethernet cable directly into the router and…no issues with streaming. This product is not worth the high price tag.
Response from netgear.comBy Consumer Affairs, September 2, 2021
Hi Jeff Weathers,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/13266/How-can-I-troubleshoot-connection-issues?language=en_US
Additionally, we have a firmware update for your RBK50 which was released as recently as 8-6-21 for your router and satellite: https://www.netgear.com/support/product/RBK50.aspx#RBR50%20(Orbi%20Router)%20Firmware%20Version%202.7.3.22
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/13266/How-can-I-troubleshoot-connection-issues?language=en_US
Additionally, we have a firmware update for your RBK50 which was released as recently as 8-6-21 for your router and satellite: https://www.netgear.com/support/product/RBK50.aspx#RBR50%20(Orbi%20Router)%20Firmware%20Version%202.7.3.22
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Faster
on September 1, 2021
Posted by: Julina
I live in a ranch-style house with many devices using the wi-fi for connection. A tech suggested getting ORBI for faster and wider connection. and wid
Written by a customer while visiting netgear.com
Customer Rating
5
Easy to Install and Works Great!
on September 2, 2021
Posted by: Emily M
I struggle with pretty much anything having to do with technology, but setting up the Orbi system (I have one base plus one satellite) was quick and easy and the WiFi coverage is fantastic. The App makes it easy to do anything, like see who may be trying to use your WiFi, parental controls, etc. I highly recommend the Orbi System.
Written by a customer while visiting netgear.com
Customer Rating
5
Orbi makes it happen
on September 2, 2021
Posted by: Charles Loiselle
So, after trying all, Netgear helped me get the max from my internet signal. Thank you!
Written by a customer while visiting netgear.com
Customer Rating
5
Orbi Home Mesh WiFI System
on September 3, 2021
Posted by: Kal Oravet
This WIFI ranger extender system is exceptional. I upgraded my home security with outdoor cameras and could not get the cameras to function properly until I added the Orbi system. It extended the WiFi range throughout our two story home and extends the signal to our outdoor areas!
Written by a customer while visiting netgear.com
Customer Rating
5
Full coverage
on September 4, 2021
Posted by: Bill
The orbi system not only has provided fill coverage of my house, the satellite units have allowed for wired connections of other devices such as hubs for lighting controls. Also, the orbi has very nice parental controls to help keep curious surfers from wandering into dangerous waters.
Written by a customer while visiting netgear.com
Customer Rating
5
Great Product
on September 4, 2021
Posted by: Earnest
I am very pleased with my Orbi! Easy setup and connection speed is great thru out my house.
Written by a customer while visiting netgear.com
Customer Rating
5
Great Wifi Sytem
on September 4, 2021
Posted by: Anonymous
It is easy to set up and very seemless to use with your devices. Also, there is an app to monitor the Mesh system.
Written by a customer while visiting netgear.com