Customer reviews from cafeappliances.com
Caf - 6.6 Cu. Ft. Self-Cleaning Slide-In Double Oven Electric Convection Range - Platinum Glass
Average customer rating
4.3
(65 Reviews)
Rating breakdown 65 reviews
5 Stars
41
4 Stars
12
3 Stars
5
2 Stars
3
1 Star
4
79%of customers recommend this product.
(
48 out of
61)
Customer Reviews for Caf - 6.6 Cu. Ft. Self-Cleaning Slide-In Double Oven Electric Convection Range - Platinum Glass
Customer Rating
1
Takes 30 min to boil water!
on September 29, 2022
Posted by: Lsg wa
from Spokane wa
We bought this model a year ago, and I'm noticing that it's taking longer than usual to boil water, decided to time it, and it takes 30 min to bring 2 quarts to a boil, very unhappy about it, I cook A few times a day and it's starting to get frustrating.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Michael @ Cafe Appliances, Cafe Appliances, September 30, 2022
Hi there,
Thanks for taking the time to leave a review for your range. So sorry to hear about the long wait to boil water, we're sure that'd be frustrating. If this is a new issue, then service may be needed to investigate further. Our team can be found here should you need to reach out: https://www.cafeappliances.com/support/schedule-service
Also, you may want to check to make sure that your breaker has not partially tripped too.
Hope this is helpful and that this is taken care of for you soon.
All the best,
Michael@Cafe
Thanks for taking the time to leave a review for your range. So sorry to hear about the long wait to boil water, we're sure that'd be frustrating. If this is a new issue, then service may be needed to investigate further. Our team can be found here should you need to reach out: https://www.cafeappliances.com/support/schedule-service
Also, you may want to check to make sure that your breaker has not partially tripped too.
Hope this is helpful and that this is taken care of for you soon.
All the best,
Michael@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
What a change!
on April 19, 2021
Posted by: Body shop Bob
from Atlanta, GA
This unit replaced an older drop in model. The retrofit wasn’t fun but the finished result is amazing.
GE Cafe has brought new technology to an old fixture in kitchens. The dual ovens is a great feature. The upper oven delivers uniform heat and great results. Before we had to “guess & check” because the recommended cook times never applied to us. Before GE our biscuits would be brown on one side or the bottom and pasty white on the top. With GE Cafe we get consistently great biscuits. Cant ask for more.
Haven’t used the lower oven temperature probe yet but what a nice feature. No more fearing overcooked standing rib roast!
The power boil feature on the glass top works well. We like old fashioned percolator coffee. On the old stove getting the water to a boil took a bit bit once there it was impossible to get the eye to hold a temp below boil. Now, we turn it up the coffee comes to a quick boil and we then drop and hold the temp to whatever we like.
Clean up is easy and the stainless finish matched our other appliances.
COULD NOT BE HAPPIER!
GE Cafe has brought new technology to an old fixture in kitchens. The dual ovens is a great feature. The upper oven delivers uniform heat and great results. Before we had to “guess & check” because the recommended cook times never applied to us. Before GE our biscuits would be brown on one side or the bottom and pasty white on the top. With GE Cafe we get consistently great biscuits. Cant ask for more.
Haven’t used the lower oven temperature probe yet but what a nice feature. No more fearing overcooked standing rib roast!
The power boil feature on the glass top works well. We like old fashioned percolator coffee. On the old stove getting the water to a boil took a bit bit once there it was impossible to get the eye to hold a temp below boil. Now, we turn it up the coffee comes to a quick boil and we then drop and hold the temp to whatever we like.
Clean up is easy and the stainless finish matched our other appliances.
COULD NOT BE HAPPIER!
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, April 20, 2021
Hello- We are so thrilled to hear you are so happy with your new range. This is such a beautiful model and we are so glad you are enjoying all the excellent features. We love hearing about your biscuits and your rib roast. We truly appreciate your feedback. Thank you! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Broken
on August 18, 2023
Posted by: Madjohn
from Tampa fl
Oven works but stovetop does not work. Has this stove less than a year.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian@Cafe, GE_Appliances, August 21, 2023
Oh no! We are extremely sorry to hear that your cooktop is no longer working. This is not normal operation, and is definitely not the consumer experience that we strive for. We strongly encourage you to schedule an in-warranty service appointment with one of our certified technicians to get this issue properly diagnosed and resolved.
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for taking the time to leave us a review as this feedback helps us grow as a company and improve the consumer experience. We are confident that our technicians will be able to get your cooktop back up and running as quickly as possible! - Adrian@Cafe
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for taking the time to leave us a review as this feedback helps us grow as a company and improve the consumer experience. We are confident that our technicians will be able to get your cooktop back up and running as quickly as possible! - Adrian@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Not impressed
on September 27, 2019
Posted by: Bighurt56
from Davenport, iowa
This appliance was purchased early September and installed as a surprise for me on the 13th. I was very exited to try it out but followed directions and heated both ovens to 350 and let them “burn off” any residue from assembly. Unfortunately the cooling fan was loud and the metal vent piece on top is vibrating and sending out annoying tones. This noise can be adjusted simply by pressing on the top vent. Service man was out within the week and we are to have a new fan and vent installed October 1. Let’s hope this takes care of the noise. I will follow up after the service to let you all know the outcome
I would recommend this to a friend!
Response from cafeappliances.comBy Michael @ Cafe Appliances, Cafe Appliances, October 3, 2019
Hi there,
We apologize for any inconveniences with the noises that the vent fan was making during operation. But we hope that you were thoroughly surprised with this gorgeous range!
Thank you for choosing Cafe Appliances for your home!
We apologize for any inconveniences with the noises that the vent fan was making during operation. But we hope that you were thoroughly surprised with this gorgeous range!
Thank you for choosing Cafe Appliances for your home!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
User manual?
on August 18, 2020
Posted by: Diy61
from Nevada
Where do I find the user manual for this stove? Didn’t come with one. ???
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Broken product
on October 7, 2020
Posted by: Anonymous
from Maryland
I bought this product and to my surprise, it would not work. After my contractor and electrician spoke to GE , the warranty carrrier, it was decided that I need a new control panel. To boot, I have to wait 2 wks before they can even look at it... bad business. Keep your money with product, that way you won’t get beat.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Chris@CafeAppliances, Cafe Appliances, October 12, 2020
We are sorry to hear of this difficulty you are experiencing with your new range. Please reach out to us by email at the following link so that we may review this situation: https://www.geappliances.com/ge/service-and-support/contact.htm
We appreciate your feedback and look forward to hearing from you.
We appreciate your feedback and look forward to hearing from you.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Convenient and easy to operate
on December 14, 2020
Posted by: Anonymous
from Indianapolis, IN
I purchased this a couple of weeks ago and set up was super easy. I’m 61 years old and by no means a computer wizard. GE Cafe made it awesome. Well built and sturdy. Can’t wait to see what the future holds for the meals coming out of and off this range
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Wife loves it
on April 1, 2021
Posted by: Floridaman2021
from Florida
Got this 3 weeks ago and we love it. The double ovens makes making dinner so much easier
I would recommend this to a friend!
Response from cafeappliances.comBy Mike@Cafe, Cafe , May 11, 2021
Greetings,
Wow, congratulations on your brand new purchase! We're so happy you have joined the Cafe family with this awesome double oven range! We know you'll enjoy this for a long time. Stay in touch! Mike@Cafe
Wow, congratulations on your brand new purchase! We're so happy you have joined the Cafe family with this awesome double oven range! We know you'll enjoy this for a long time. Stay in touch! Mike@Cafe
Written by a customer while visiting cafeappliances.com