Customer Reviews for Bosch - 800 Series 30 in. Wide 4.6 Cu. Ft. Slide-In Dual Fuel Convection Range with Self-Cleaning and 5 Burners - Stainless Steel
Customer Rating
4
Nice range, good quality
on March 23, 2021
Posted by: Mary
[This review was collected as part of a promotion.] We are very pleased with our new range. The top is easy to keep clean and it is nice looking. The oven is roomy...the convection fan does not protrude into the baking area the way it does in some ovens. We are now considering a Bosch dishwasher.
[This review was collected as part of a promotion.] The Bosh HD18056U was installed on Saturday March 20, 2021. It's a beautiful, stylish range except for one feature that I assumed came with all modern ranges. That feature is DELAY START oven. That feature enables you to program the temperature, start time and duration bake time. It's convenient when you're out of the house for a period of time and want your food completed on your return. You just program the timer and forget it. If this is unimportant to you, then by all means purchase the range. As for me, I'm disappointed in the range for that reason.
Our building contractor purchased this appliance from an appliance store and installled it in our building. We have had issues with error codes and burners shutting off when the door is opened. we are unable to reach Bosch customer service and the appliance store refuses to come out to look.
No, I would not recommend this to a friend.
Response from bosch-home.comBy KR, CS, February 9, 2021
Hi FF Greg, thanks for bringing this to our attention and we’re sorry to hear you’ve been experiencing issues with your range. We have added a link to our service locater here: https://www.bosch-home.com/us/owner-support/repair-service. If you have service questions, please feel free to call our 24/7 customer service team at 800-944-2904 or email us at BoschCare@bshg.com with your contact information. We’d be happy to help.
[This review was collected as part of a promotion.] I have this for over 1 year but it was not installed until the next June. the 1 year warrenty is over. I have had to cook longer and hotter than a recipe suggested. I bought a oven thermometer to check the calibration. its low by 50 degrees. the manual to reset this does not match what i see on my screen. Otherwise the range is good.
I would recommend this to a friend!
Response from bosch-home.comBy KR, CS, February 9, 2021
Hi Michelle, thank you for your review and we're sorry to hear of your experience. We value your feedback and we will be sure to forward this to our product team. If you would like to discuss this issue with us in more detail, please contact our 24/7 customer service team at 800-944-2904 or email our team at BoschCare@bshg.com with your contact information. We would be happy to see how we can help.
[This review was collected as part of a promotion.] We have very much enjoyed our new Bosch dueal fuel range. It is easy to operate and great looking. We are especially enjoying the variety options for the oven.
[This review was collected as part of a promotion.] I've had this range for a month now. I love it. The oven is so big. I can fit numerous items in to bake with no problems. The range top is nice and easy to keep clean. Wipes clean with just a wet sponge. The touch pad is very sensitive. Sometimes just a dish towel will set something off.