Customer reviews from dell.com
Dell Thunderbolt Dock - WD19TBS - Black - Black
Average customer rating
4.1 out of 5
4.1
(866 Reviews)
Open Ratings Snapshot
Rating breakdown 866 reviews
5 Stars
510
4 Stars
154
3 Stars
75
2 Stars
49
1 Star
78
79%of customers recommend this product. 
(
593 out of 746
)
Best Buy Privacy Policy
Customer Reviews for Dell Thunderbolt Dock - WD19TBS - Black - Black
Customer Rating
2 out of 5
2
Insufficient power
on November 20, 2021
Posted by: Kent
Verified Purchase:Yes
Although t recommended for my computer, it isn’t powerful enough to power the computer and 2 Dell monitors and the monitors blink off.
No, I would not recommend this to a friend.
Response from dell.comBy Fred@DellDellRRNovember 22, 2021
Hello there, Kent,

Thank you for your review. We're sorry to hear about the trouble you have come across when installing your WD19 product. We are here to help and have provided a link below that can further assist with installing your docking station.

WD19 and WD19S Guide: https://dell.to/2TdHyJS

Best,
Fred@Dell

If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Written by a customer while visiting dell.com
Customer Rating
5 out of 5
5
Works fine
on November 29, 2021
Posted by: mildmaiden23
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works fine, however, I wish it had more USB ports.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Customer Rating
1 out of 5
1
not great
on December 2, 2021
Posted by: Pablo
Verified Purchase:Yes
These new Dell docks just don't hold up
No, I would not recommend this to a friend.
Response from dell.comBy Fred@DellDellRRDecember 3, 2021
Salutations, Pablo,

Thank you for your review and feedback. We are truly sorry about your experience with your product and will use your provided input to help with improving our current and future products. If you run into any further questions, issues, or concerns, please use the information below to contact Dell Support at your earliest convenience.

Best,
Fred@Dell

If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Written by a customer while visiting dell.com
Customer Rating
1 out of 5
1
Does not charge the G15 5511 ..
on December 23, 2021
Posted by: Anonymous
Verified Purchase:Yes
Web site made it sound perfect for the G15 5511 but its unable to charge via the usb-c
No, I would not recommend this to a friend.
Response from dell.comBy Fred@DellDellRRDecember 27, 2021
Hi, Frank Chapman,

Thank you for your review. We apologize for your experience with your product and will use your provided input to help with improving our current and future products. If you run into any further questions, issues, or concerns, please use the information below to contact Dell Support at your earliest convenience.

Best,
Fred@Dell

If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Written by a customer while visiting dell.com
Customer Rating
5 out of 5
5
Dell Thunderbolt Dock – WD19TBS
on January 14, 2022
Posted by: Anonymous
Verified Purchase:Yes
Woks with a "simple" plug in to C port (and delivers power) to laptop. Getting ready to add a third 25" monitor after talking to Dell Tech Support
Written by a customer while visiting dell.com
Customer Rating
4 out of 5
4
good dock - no 3.5 audio jack
on January 17, 2022
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] well built, does the job but I can't believe they eliminated the 3.5 audio jack
I would recommend this to a friend!
Written by a customer while visiting dell.com
Customer Rating
5 out of 5
5
One Dock to Rule them all
on January 17, 2022
Posted by: Kuhltech Computers
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am a tech consultant that provides IT support to Hundreds of users in Several different industries. I Love the Wd19TBS with its ability to support up to 4 monitors all while being cross platform capable..
Yes i have used this on Windows , Mac , Linux and even Chrome books .. my customers love it !
I would recommend this to a friend!
Written by a customer while visiting dell.com
Customer Rating
5 out of 5
5
Great but prefer old docking stations
on January 31, 2022
Posted by: Mohammad (Seattle)
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works great and as advertised. A bit bulky and I honestly am worried for our users that are a little rough with hardware. I am always worried the USB C plug will break off. Preferred the old docking stations compared to these new generation of USB C docks.
I would recommend this to a friend!
Written by a customer while visiting dell.com
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