Customer reviews from lenovo.com
Lenovo - ThinkPad Thunderbolt 3 Docking Station
Average customer rating
4
(65 Reviews)
Rating breakdown 65 reviews
5 Stars
41
4 Stars
8
3 Stars
4
2 Stars
2
1 Star
10
79%of customers recommend this product.
(
42 out of
53)
Customer Reviews for Lenovo - ThinkPad Thunderbolt 3 Docking Station
Posted by: Mike F
from Oshawa, Ontario
Verified Purchase:Yes
Bought a few of these docks for the office. I tried to get the doc to work with my X1 Extreme laptop, but it disconnects and flickers every once in a while. I followed many support documents on how to upgrade the firmware and install the correct drivers, it does not flicker as often anymore, but once in every 30 minutes or so it would flicker and i'd have to resize all my desktop items and rearrange my windows. this dock works fine with my T490 laotop. and does not work with my T470S laptop. It also comes with a 135 watt charger which is not powerful enough for my laptop to quick charge.
I would recommend this to a friend!
Response from lenovo.comBy Adrian_Lenovo, Customer Service, December 27, 2019
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support team at https://support.lenovo.com/ca/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Mikeynaz
from Guelph, ON
Verified Purchase:Yes
I managed to get this working with 3 screens. One at 2k and 2x 1080p. I hooked them up using 2 HDMI and 1 display port (however this was just a DP to HDMI adapter) so all 3 screens are technically running hdmi. Works great, really fast.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: kmahon5
from Sarnia Ontario
Verified Purchase:Yes
No problems. Smooth interface with laptop. Dont even open laptop anymore with seperate keyboard and monitor and mouse.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Eboutin
Verified Purchase:Yes
Was suggested for my C790 but does not support it.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, February 4, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please visit our website at https://www.lenovo.com/ca/en/pc and contact our sales team for assistance at 855-253-6686.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Kazoo60
from Edmonton, AB
Verified Purchase:Yes
I bought 2 of these units but was unable to get either of them working reliably. The notebook I was trying them with was a Lenovo X1 Extreme. The peripherals included 2 x 4K monitors connecting via the 2 display ports on the unit, an ethernet connection and a USB transmitter for mouse and keyboard. The unit connected and disconnected from the peripherals every few seconds. I contacted technical support but they didn't seem to have any specific training or access to a knowledge base any different to what I was already finding on the internet. I'm a software developer so have technical skills but using my own research online was still unable to come up with any solution. In the end I returned the notebook and the docking station.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, February 13, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. In looking for something to better accommodate you, we have an extensive portfolio of products on our website. Please check out more options at https://www.lenovo.com/us/en/pc and contact our sales team for assistance at 855-253-6686.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5
Very user-friendly. Nice for multiple displays.--
on May 11, 2020
Posted by: Pierre Cantin
from Québec, Quebec
Verified Purchase:Yes
Compact and efficient------------------------------------------
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: H Fernandes
from Brampton ON
Verified Purchase:Yes
This docking station is not compatible with C940 14'
Response from lenovo.comBy Adrian_Lenovo, Customer Service, May 25, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. In looking for something to better accommodate you, please visit our website at https://www.lenovo.com/us/en/pc and contact our sales team for assistance at 855-253-6686.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Anonymous
from Ottawa,ontario
Verified Purchase:Yes
None of the USB ports seem to work...can't figure out why.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, July 16, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/ca/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com