Customer reviews from thermacell.com
Thermacell - Radius Zone Mosquito Repellent - Black
Average customer rating
3.7
(277 Reviews)
Rating breakdown 277 reviews
5 Stars
148
4 Stars
29
3 Stars
25
2 Stars
24
1 Star
51
69%of customers recommend this product.
(
159 out of
229)
Customer Reviews for Thermacell - Radius Zone Mosquito Repellent - Black
Posted by: Neal
from Pasadena, CA
Verified Purchase:Yes
This works so well! We were getting eaten alive by mosquitos on our patio. Now - nothing! Not a bite!
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
1
Garbage
on September 6, 2020
Posted by: Joybee612
from Clermont, fl
I bought it about a month ago and it doesn't charge or turn on.
No, I would not recommend this to a friend.
Response from thermacell.comBy Thermacell Customer Service, Thermacell Customer Service, September 9, 2020
We at Thermacell strive to maintain a 100% satisfaction guarantee with all our products. We are sorry that your experience with Thermacell was anything less than excellent. Please contact us at service@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com
Posted by: DNolard
from Dallas, TX
Verified Purchase:Yes
Excellent product! I would highly recommend this to family and friends.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
4
Good unit better suited for away from home use
on September 8, 2020
Posted by: jerrybear
from LA, CA
Verified Purchase:Yes
Seems to work quite well. Realized, however, we ordered the wrong one. It's not suitable for regular use on a patio. Better for one-off or travel. I wish it came with a longer lasting cartridge too.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Posted by: Jilll
from philadelphia pa
Verified Purchase:Yes
Takes the full 15 minutes to get working full strength, but then keeps the mosquitos out of my little fenced-in city patio.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Posted by: Anonymous
from Brunswick, Maine
Verified Purchase:Yes
Thermacell is a fabulous product. Works as specified.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Posted by: Anonymous
Verified Purchase:Yes
So far it's been disappointing. My girlfriend and I sat outside for 20 minutes and we both got bit by mosquitoes. My girlfriend got bit about 8 times.
Response from thermacell.comBy Thermacell Customer Service, Thermacell Customer Service, September 14, 2020
Sorry to hear that our product is not performing to our quality standards! We thank you for your feedback and take matters like this seriously. Thermacell stand by our products with a 100% satisfaction guarantee. Please contact us at service@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com
Posted by: Rusy
Verified Purchase:Yes
It worked perfectly! We were sitting outside in the forest and we not bothered by any flies.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com