Customer reviews from thermacell.com
Thermacell - Radius Zone Mosquito Repellent - Black
Average customer rating
3.7
(277 Reviews)
Rating breakdown 277 reviews
5 Stars
148
4 Stars
29
3 Stars
25
2 Stars
24
1 Star
51
69%of customers recommend this product.
(
159 out of
229)
Customer Reviews for Thermacell - Radius Zone Mosquito Repellent - Black
Posted by: Blondey8
Verified Purchase:Yes
Works like a charm for the mosquitoes in the deep woods of Maine.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
1
Stopped Charging
on June 10, 2020
Posted by: Jesp
from Edmonton
I bought this last summer and used it at the lake. Worked well to repel but no longer charges after only two uses.
No, I would not recommend this to a friend.
Response from thermacell.comBy Thermacell Customer Service, Customer Service, June 12, 2020
Sorry to hear that our product is not performing to our quality standards! We thank you for your feedback and take matters like this seriously. Thermacell stand by our products with a 100% satisfaction guarantee.Please contact us at service@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com
Posted by: Jon C
from Prague, OK
Verified Purchase:Yes
It keeps the majority of mosquitoes. Branding wore off after second use and refills are a little too pricey.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
1
Does not work!!
on June 12, 2020
Posted by: jeff1942
from nj
Radius Zone Mosquito Repeller from Thermacell, Gen 2.0, Black; No Spray Mosquito Repellent; Rechargeable; Protect Outdoor Areas from Insects for 6.5+ Hours Per Charge;
Purchased this product via Amazon last July. Used it a few time. (not enough to really see if it worked)
This year I purchased a few refills at Home Depot but when I went to use it the unit will not charge.
I used this thing maybe 4 times!
This year I purchased a few refills at Home Depot but when I went to use it the unit will not charge.
I used this thing maybe 4 times!
No, I would not recommend this to a friend.
Response from thermacell.comBy Thermacell Customer Service, Customer Service, June 12, 2020
All our products come with a 100% satisfaction guarantee and a 1 year warranty. Contact us at service@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com
Posted by: Deee
Verified Purchase:Yes
Very effective at keeping mosquitoes away from approximately a 20 square foot area.
The only negative review I have is the battery life. 2 hours is the maximum amount of time I’ve been able to use the unit before the yellow charger light comes on and battery needs recharging.
The only negative review I have is the battery life. 2 hours is the maximum amount of time I’ve been able to use the unit before the yellow charger light comes on and battery needs recharging.
Written by a customer while visiting thermacell.com
Posted by: JoeS
Verified Purchase:Yes
Works great. Easy to use and effective at keeping mosquitoes away.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
1
Worked great last year but this year they’re dead
on June 13, 2020
Posted by: Jtrtanj
from Oakville Ontario
We bought four of these at the end of last summer. My husband plugged them all in and none of them will charge! What a disappointment and waste of our money. There’s no point in buying something so expensive plus all the refills if it will only last one season. We mine as well get our property sprayed annually instead.
No, I would not recommend this to a friend.
Response from thermacell.comBy Thermacell Customer Service, Customer Service, June 15, 2020
Thank you for this insightful feedback. We at Thermacell strive to maintain a 100% satisfaction guarantee with all our products. We are sorry that your experience with Thermacell was anything less than excellent. Please contact us at service@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com
Posted by: Sarah
from Ypsilanti Michigan
Verified Purchase:Yes
We have a mosquito filled back yard, and when using the thermacell noticed a significant decrease in mosquitoes at dusk! Telling all our friends and family about this product!
I would recommend this to a friend!
Written by a customer while visiting thermacell.com