Customer reviews from hp.com
HP - Tango X Wireless Instant Ink Ready Inkjet Printer with Linen Cover and 6-Month Instant Ink Subscription - White
Average customer rating
4.2
(392 Reviews)
Rating breakdown 392 reviews
5 Stars
258
4 Stars
55
3 Stars
23
2 Stars
16
1 Star
40
84%of customers recommend this product.
(
210 out of
250)
Customer Reviews for HP - Tango X Wireless Instant Ink Ready Inkjet Printer with Linen Cover and 6-Month Instant Ink Subscription - White
Posted by: Trash unit
from Moteno Valley Cslifornia
Verified Purchase:Yes
[This review was collected as part of a promotion.] Hard to scan. Can't copy from the actual unit. Easy to set up but issues with communicating with any devices. Smaller than I thought. Very. Very. Very. Slow.
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Posted by: Crap buyer 32
from Laguna Vista, Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Spent hours trying to get it to work. Very frustrating . Piece of junk!
Features
1
Performance
1
Written by a customer while visiting hp.com
Posted by: Netslider
from Hewit, WI
Verified Purchase:Yes
[This review was collected as part of a promotion.] I researched printer and new it’s strength and what it couldn’t do. It has worked perfectly, and uses the my wireless capabilities perfectly. Great bonus, it was (simple) a piece of cake to setup.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Pianist
from Houston, TX
Verified Purchase:Yes
It is a beautiful piece of equipment. However, I cannot make the wireless hookup function. I followed all of the instructions, but could not cause the computer to recognize the printer via the wireless setup.
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Posted by: MasterChief
from Portland, OR
Verified Purchase:Yes
I am enjoying this new printer. I didn't realize I would not be able to make a copy or scan. There are work arounds to be able to do these tasks from my phone camera. It also includes a fax feature that I have not tried yet. Photos print well! Signed up for the automatic printer supplies (does not include paper). So far -HP has taught me new tricks!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Super shilpa
from San Francisco
Verified Purchase:Yes
Cute printer but too many problems getting it connected to a computer and to wifi. It often will go offline and then it’s hard to reconnect it. Hours of frustration….wish I hadn’t bought this. Does work better with the app. Instructions it comes with aren’t great either had to watch a lot of YouTube videos to troubleshoot.
No, I would not recommend this to a friend.
Features
4
Performance
1
Response from hp.comBy Keith, HP Care, November 11, 2021
Hi there.
I’m sorry to hear that you’ve encountered difficulty with your printer. Hours of frustration from connectivity problems I’m sure is not what you had in mind when you bought the device. I want to help you remedy this problem and learn more about the printer, so I’ll direct you to some resources I hope will reach that end.
First, I recommend that you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity difficulties. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
To learn more about your printer and all its features, or for more help solving problems, you can access user manuals, how-to documents, troubleshooting guides and software updates here:
- support.hp.com/us-en/product/model/20535819
If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
I’m sorry to hear that you’ve encountered difficulty with your printer. Hours of frustration from connectivity problems I’m sure is not what you had in mind when you bought the device. I want to help you remedy this problem and learn more about the printer, so I’ll direct you to some resources I hope will reach that end.
First, I recommend that you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity difficulties. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
To learn more about your printer and all its features, or for more help solving problems, you can access user manuals, how-to documents, troubleshooting guides and software updates here:
- support.hp.com/us-en/product/model/20535819
If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: brindena
from Thousand Oaks, CA
Verified Purchase:Yes
Easy set up and easy to use right out of the box. A lifesaver as long as it continues to work well!
I would recommend this to a friend!
Features
4
Performance
5
Written by a customer while visiting hp.com
Posted by: TSDC
from DC
Verified Purchase:Yes
Small footprint, easy to set up and print from cell phone. Prints nice pictures in addition to office documents.
I would recommend this to a friend!
Performance
5
Written by a customer while visiting hp.com