Customer reviews from hp.com
HP - DeskJet 3755 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Seagrass
Average customer rating
3.8
(1,243 Reviews)
Rating breakdown 1,243 reviews
5 Stars
617
4 Stars
216
3 Stars
154
2 Stars
68
1 Star
188
74%of customers recommend this product.
(
480 out of
651)
Customer Reviews for HP - DeskJet 3755 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Seagrass
Posted by: 2244
from Media, PA
Verified Purchase:Yes
This is a great little printer, but it was really hard for me to install. It took over four hours for something that should have been 1/2 hr tops
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Magbrn
from Green Valley, AZ
Verified Purchase:Yes
I have had several HP printers. All were easy to set up. Not this one. I had to hire someone to set it up and it took this person almost an hour to set up. Directions are very confusing. What happened to the time one could activate by downloading the driver? Every time I hit one of the buttons, a sheet of paper was printed with information that did nothing to help understand what was needed. I wish it worked as promised. It is EXTREMELY slow.
No, I would not recommend this to a friend.
Features
3
Performance
3
Written by a customer while visiting hp.com
Posted by: Catanne1
from TN
Verified Purchase:Yes
I can't really give a review because I can't get the ink cartridges to stay in when I try to install them. I'm not quite sure about the instant ink program. You have to pay for printing so many pages after printing a certain amount? I've never heard of that.
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Keith, HP Care, July 7, 2020
Hi there.
I’m sorry to hear that your printer has not held onto the ink cartridges after you install them. It’s easy to understand why that would be puzzling as well as frustrating, so I’ll offer some resources and information that I hope will help.
I can’t tell from your review why the ink cartridges will not stay in your printer, so I recommend you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
I’m sorry to hear that your printer has not held onto the ink cartridges after you install them. It’s easy to understand why that would be puzzling as well as frustrating, so I’ll offer some resources and information that I hope will help.
I can’t tell from your review why the ink cartridges will not stay in your printer, so I recommend you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Saved By Him
from Iowa
Verified Purchase:Yes
Works great & so quietly! No set up issues as it simply needed ink cartridges inserted and a quick download.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: KMartin
from Bronx NY
Verified Purchase:Yes
I had it almost 2 weeks and it’s been working fine except the time it printed something Random I didn’t send and the few times I takes a while because it’s “looking for printer” other than that I’m satisfied. Also the representative are helpful so that’s reassuring
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: Anonymous
from Las Vegas
Verified Purchase:Yes
Wanted something simple to use but it’s that and so much more.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Chrissylk82
from Canton, TX
Verified Purchase:Yes
I purchased for ease of printing wirelessly from my phone and so far it works great
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Mikey58
from Dover, PA
Verified Purchase:Yes
I have always had good success with any HP product and the DeskJet 3700 series is another good one!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com