Customer reviews from hp.com
HP - DeskJet 3755 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Seagrass
Average customer rating
3.8
(1,243 Reviews)
Rating breakdown 1,243 reviews
5 Stars
617
4 Stars
216
3 Stars
154
2 Stars
68
1 Star
188
74%of customers recommend this product.
(
480 out of
651)
Customer Reviews for HP - DeskJet 3755 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Seagrass
Posted by: Kim15
from Tennessee
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this 2-3 weeks ago and this been one of my best investments, loving all the features, especially the mobile fax and best of all i don't have to be worrying about ink thanks to the instant ink service.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: doc shaker
from Maryland
Verified Purchase:Yes
[This review was collected as part of a promotion.] Awesome! Print quality rivals laser printers. Colors are vivid.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: MarilynW
from New Jersey
Verified Purchase:Yes
[This review was collected as part of a promotion.] This 3-in-1 has great features for the price but is very slow and the instructions to scan leaves me bewildered. It was easy to set up and start but it runs very slow.
I would recommend this to a friend!
Features
5
Performance
2
Response from hp.comBy Keith, HP Care, April 28, 2020
Hi, Marilyn.
Thanks for the review and the feedback. While I’m glad to hear that you like some of your printer’s features as well as the price, I’m sorry to learn it has caused you such inconvenience through slow printing, and the instructions for scanning are difficult to follow. With that in mind, I’ll offer some information and resources that I hope will help.
Regarding the slow printing, often just updating the firmware can help. You can find out how to do that here:
- support.hp.com/us-en/document/c02919168
You can also look at these documents that cover improving print speed:
- Windows: support.hp.com/us-en/document/bud03409
- Mac OS: support.hp.com/us-en/document/c01928898
For help with scanning, I recommend that you contact us directly at +1 800-474-6836 so we can guide you through the proper troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Thanks for the review and the feedback. While I’m glad to hear that you like some of your printer’s features as well as the price, I’m sorry to learn it has caused you such inconvenience through slow printing, and the instructions for scanning are difficult to follow. With that in mind, I’ll offer some information and resources that I hope will help.
Regarding the slow printing, often just updating the firmware can help. You can find out how to do that here:
- support.hp.com/us-en/document/c02919168
You can also look at these documents that cover improving print speed:
- Windows: support.hp.com/us-en/document/bud03409
- Mac OS: support.hp.com/us-en/document/c01928898
For help with scanning, I recommend that you contact us directly at +1 800-474-6836 so we can guide you through the proper troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: IndyPaul
from Fishers , In
Verified Purchase:Yes
[This review was collected as part of a promotion.] HP printer works great . Printing clear and easy to use .
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Nanhany
from Shawano, Wi
Verified Purchase:Yes
[This review was collected as part of a promotion.] Standard printer, HP quality. The smart app was not great, but I figured it out.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: AZ123
from Los Banos, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've had the printer for 2 weeks now. Love it. Just using it for simple black and white invoices for work.
I would recommend this to a friend!
Features
5
Performance
4
Written by a customer while visiting hp.com
Posted by: Kat111
from NY
Verified Purchase:Yes
I dislike the scanner on this printer HP Deskjet 3755, kept jamming, scratched picture I was trying to scan, I prefer the flat bed scanner over this one any day, other wise it's slim line and doesn't take up as much space,
No, I would not recommend this to a friend.
Features
2
Performance
3
Response from hp.comBy Keith, HP Care, May 4, 2020
Hi, Kat.
I’m sorry to hear that your printer is not performing like it should regarding the scan function. I can understand how jams and a scratched image would be a big frustration, so I’ll point you toward some resources and provide some information I hope will help.
I first recommend you follow the steps in this guide to improving scan quality, including on how to confirm the issue is not printing related:
- support.hp.com/us-en/document/c05343887
You might also benefit from this guide on troubleshooting paper jams:
- support.hp.com/us-en/document/c05066387
If the problems persist, I recommend that you contact us directly at +1 800-474-6836 so we can guide you through the proper troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
I’m sorry to hear that your printer is not performing like it should regarding the scan function. I can understand how jams and a scratched image would be a big frustration, so I’ll point you toward some resources and provide some information I hope will help.
I first recommend you follow the steps in this guide to improving scan quality, including on how to confirm the issue is not printing related:
- support.hp.com/us-en/document/c05343887
You might also benefit from this guide on troubleshooting paper jams:
- support.hp.com/us-en/document/c05066387
If the problems persist, I recommend that you contact us directly at +1 800-474-6836 so we can guide you through the proper troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: KaitlynH
from Fort Collins, CO
Verified Purchase:Yes
I just replaced my old HP with the New HP Desk Jet and I'm in love! Great for my small home office and easy to set up and use!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com