Customer reviews from dell.com
Dell Docking Station - Black - Black
Average customer rating
3.6 out of 5
3.6
(65 Reviews)
Open Ratings Snapshot
Rating breakdown 65 reviews
5 Stars
28
4 Stars
12
3 Stars
7
2 Stars
8
1 Star
10
65%of customers recommend this product. 
(
36 out of 55
)
Best Buy Privacy Policy
Customer Reviews for Dell Docking Station - Black - Black
Customer Rating
4 out of 5
4
Dock
on February 13, 2021
Posted by: Gmiller613
Verified Purchase:Yes
Basic dock. Works as it should.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Customer Rating
4 out of 5
4
Works well
on February 13, 2021
Posted by: Jim
Verified Purchase:Yes
On my old docking unit (E-dock), I could unplug the power connection to the docking unit & still have everything else working (keyboard, mouse & video). I did this so I wouldn't overcharge the battery. On this unit, everything goes out when I unplug power to the docking station, I have to leave it all up & running (& continually charge my laptop). But otherwise a great unit to have, just plug it in and it's all set to go. Oh, and bit slow swapping over at my home desk where I have the home laptop on the other end of a 2port KVM.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Customer Rating
5 out of 5
5
Plug and Play
on February 24, 2021
Posted by: n/a
Verified Purchase:Yes
Was easy to hookup and disconnect laptop
I would recommend this to a friend!
Written by a customer while visiting dell.com
Customer Rating
5 out of 5
5
Dell Docking station
on April 16, 2021
Posted by: Sandy
Verified Purchase:Yes
Easy to setup, easy to use
I would recommend this to a friend!
Written by a customer while visiting dell.com
Customer Rating
2 out of 5
2
Don't care for it
on April 20, 2021
Posted by: Jean
Verified Purchase:Yes
Difficult to deal with. Really no indicator that is easily visible to see if turned on. Has issues where dual monitors are a problem until you do specific dell updates (these should be done before product is sent out).
Response from dell.comBy Fred@DellDellRRApril 21, 2021
Hello, Jean,

Thank you for your feedback and review. We apologize for the issues you have come across with your product. Below are steps to run the hardware troubleshooter through Windows.

1. Press “Windows key + X” and go to “control panel”.
2. Type “Troubleshooter” in the Search box and hit enter.
3. Select “Hardware and Sound” from the Troubleshooter Window.
4. Select “Hardware and Devices” under Devices option

If you require further assistance, please use the information below to contact Dell Support at your earliest convenience.

Best,
Fred@Dell

If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Written by a customer while visiting dell.com
Customer Rating
5 out of 5
5
Nice Dock!
on June 28, 2021
Posted by: Ryan Roland
Verified Purchase:Yes
The go to dock for a office busy industry.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Customer Rating
5 out of 5
5
Great Docking Station
on December 13, 2021
Posted by: Mark
Verified Purchase:Yes
Great Docking station for use with the XPS
I would recommend this to a friend!
Written by a customer while visiting dell.com
Customer Rating
4 out of 5
4
Docking Unit
on December 17, 2021
Posted by: Charles S.
Verified Purchase:Yes
I order the docking unit to ensure the use of multiple monitors but when I purchased the dell 43 in 4K monitor it had all the input ports needed and my Precision 5760 laptop connected with the 4k resolution so I will return the docking station as unsued.
Thanks
I would recommend this to a friend!
Written by a customer while visiting dell.com
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