Customer reviews from maytag.com
Maytag - 18 Cu. Ft. Frost Free Upright Freezer with LED Lighting - White
Average customer rating
4.7
(479 Reviews)
Rating breakdown 479 reviews
5 Stars
368
4 Stars
79
3 Stars
21
2 Stars
1
1 Star
10
96%of customers recommend this product.
(
353 out of
368)
Customer Reviews for Maytag - 18 Cu. Ft. Frost Free Upright Freezer with LED Lighting - White
Customer Rating
4
Maytay upright freezer
on July 17, 2026
Posted by: Shelly 1
[This review was collected as part of a promotion.] Product freezes well. Let's of room in the freezer, especially love the shelves in the door. Would have liked to have seen a basket on the very bottom of the freezer. Would have been able to store more food in the bottom if a basket were there.
I would recommend this to a friend!
Written by a customer while visiting maytag.com
Customer Rating
1
Wanted a Freezer, not another "to do" Item
on June 19, 2026
Posted by: Todd76
[This review was collected as part of a promotion.] I use the freezer solely to freeze cubes of ice and store them. After a week of ownership the cubes still weren't consistently freezing, even on the Coldest setting. So now, I have to add one more thing to my daily task list - engage the fast freeze to make sure ice is available and solid.
No, I would not recommend this to a friend.
Response from maytag.comBy Branded Team, Consumer Care, June 23, 2026
Thank you for bringing this to our attention.
We regret that you are having these concerns with your Maytag® Freezer. We value all of our customers, and we would like the opportunity to look into this further for you. Please feel free to use any of the options below:
Facebook: https://www.facebook.com/maytag
Instagram: https://www.instagram.com/maytag/
Live Chat: https://www.maytag.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-344-1274 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 978354.
We’re looking forward to hearing from you.
Marie Q
We regret that you are having these concerns with your Maytag® Freezer. We value all of our customers, and we would like the opportunity to look into this further for you. Please feel free to use any of the options below:
Facebook: https://www.facebook.com/maytag
Instagram: https://www.instagram.com/maytag/
Live Chat: https://www.maytag.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-344-1274 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 978354.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting maytag.com
Customer Rating
5
Has 5 shelves in the door - a plus
on March 2, 2026
Posted by: Big Freezer
[This review was collected as part of a promotion.] Bought this freezer to replace a GE that quit after 12 years, the newer GE’s of the same size had downsided , this Maytag was what the old GE was in our opinion, just what we were looking for.
Written by a customer while visiting maytag.com
Customer Rating
5
Great freezer!
on February 28, 2026
Posted by: CoachKC13
[This review was collected as part of a promotion.] Love the size and quality! A great freezer for anyone in need!
Written by a customer while visiting maytag.com
Customer Rating
5
Upright Freezer
on February 27, 2026
Posted by: PappynNana
[This review was collected as part of a promotion.] Great freezer. Nice size. Priced right. Can hold quite a bit of food!
Written by a customer while visiting maytag.com
Customer Rating
5
on February 26, 2026
Posted by: kpitt
[This review was collected as part of a promotion.] Perfect size for my garage, holds exactly what I need as an avid hunter.
Written by a customer while visiting maytag.com
Customer Rating
5
Great value with this size
on February 10, 2026
Posted by: Cool touch
[This review was collected as part of a promotion.] Nice size and easy to setup. Plenty of shelving options to make it your own.
I would recommend this to a friend!
Written by a customer while visiting maytag.com
Customer Rating
4
on January 18, 2026
Posted by: JC4U
from Calimesa,Ca.
[This review was collected as part of a promotion.] I’m happy with the new freezer. I would prefer the door handle on the front of door. Otherwise it’s great
I would recommend this to a friend!
Written by a customer while visiting maytag.com