Customer reviews from whirlpool.com
Whirlpool - 36-inch Wide Side-by-Side Refrigerator - 24 cu. ft. - White
Average customer rating
4.1
(6,431 Reviews)
Rating breakdown 6,431 reviews
5 Stars
3,055
4 Stars
1,788
3 Stars
1,007
2 Stars
269
1 Star
312
79%of customers recommend this product.
(
4,039 out of
5,129)
Customer Reviews for Whirlpool - 36-inch Wide Side-by-Side Refrigerator - 24 cu. ft. - White
Customer Rating
4
Frig
on October 19, 2025
Posted by: bot1
from Oregon
[This review was collected as part of a promotion.] it Came with the new manufactured home I recently purchased. The compressor is very loud, too loud. The ice machine stopped working - then two weeks later starting working again. A troubling situation. It works well, keeping things cold / frozen. I would never had bought a stainless steel unit (too difficult to keep clean on a daily basis, but the only other choice was white!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love the refrigerator but....
on October 20, 2025
Posted by: Laura
from Leland, NC
[This review was collected as part of a promotion.] I really like the refrigerator which was part of the sale of my townhouse. Unfortunately on day 10 after moving in both the fridge and freezer sections started warming up. First thing I noticed was the water dispencer on the door was giving me water which was so warm it seemed to be heated. They had to replace 3 parts.Unfortunately I had just done a big grocery shopping and had to throw out quite a lot of food that was spoiling. A second service was required as there was water on my floor under the refrigerator also. Now that everything is fixed I am happy with the refrigerator. Very happy to have my appliances made in the USA.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
It ok
on October 20, 2025
Posted by: Don’t have one
[This review was collected as part of a promotion.] The ice maker is very loud when dumping ice and when getting ice out
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features and so big!
on October 20, 2025
Posted by: Amanda
from Indiana
[This review was collected as part of a promotion.] Bought this refrigerator a couple weeks ago and absolutely loving it!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on October 20, 2025
Posted by: none
[This review was collected as part of a promotion.] I has been great for the 2 weeks that i owned it. looking forward to many more years not weeks
Written by a customer while visiting whirlpool.com
Customer Rating
1
Don't buy a Whirlpool
on October 20, 2025
Posted by: Brian
[This review was collected as part of a promotion.] Bought 3 weeks ago and it will not cool. I lost all of my food and it has yet to be repaired. I was supposed to receive a call in 48 hours but I had to call them days after. Then I was told they need 8 working days to find a repair center. Still no call from them so I wouldn't recommend a Whirlpool
Response from whirlpool.comBy Branded Team, Consumer Care, October 21, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 824896.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
on October 20, 2025
Posted by: None
from Pampa, texas
[This review was collected as part of a promotion.] I bought this 2 weeks ago and so far so good. It is the exact same thing as the kenmore i bought for yeas ago except for the stickers on it so hopefully this one lasts more than 4 years
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on October 21, 2025
Posted by: Lou 1
from St George ut
[This review was collected as part of a promotion.] Only had 2 weeks so far seems to be working good.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com