Customer reviews from whirlpool.com
Whirlpool - 36-inch Wide Side-by-Side Refrigerator - 24 cu. ft. - White
Average customer rating
4.1
(6,437 Reviews)
Rating breakdown 6,437 reviews
5 Stars
3,056
4 Stars
1,790
3 Stars
1,008
2 Stars
270
1 Star
313
79%of customers recommend this product.
(
4,041 out of
5,133)
Customer Reviews for Whirlpool - 36-inch Wide Side-by-Side Refrigerator - 24 cu. ft. - White
Customer Rating
2
Filtered water doesn’t come out
on September 27, 2025
Posted by: Josh
from Tennessee
[This review was collected as part of a promotion.] My water output doesn’t work and it’s a new refrigerator
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 29, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 810436
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 810436
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
Roomy and bright inside
on September 28, 2025
Posted by: Bob27
[This review was collected as part of a promotion.] I've had this for two weeks now and I enjoy the style and looks. I like that it is roomy inside has enough lights so I can see every inch inside. I don't like how noisey it is. My 30 year old Amana was so much more quieter.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love it!!!
on September 28, 2025
Posted by: MAM58
from Longwood FL
[This review was collected as part of a promotion.] I love my new refrigerator. It is the perfect size and all features work well. My last Whirlpool refrigerator lasted 13 years so the quality of whirlpool speaks for itself.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Creature of habit
on September 28, 2025
Posted by: Timothy
[This review was collected as part of a promotion.] I had purchased a previous model several years ago and it served me well. So it just seemed like an easy option to purchase another.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on September 28, 2025
Posted by: Clyde 51
[This review was collected as part of a promotion.] Have bought a lot of Whirlpool products and they have all performed well
Written by a customer while visiting whirlpool.com
Customer Rating
5
no very good features..... NO DRAWER FOR CHEESE
on September 29, 2025
Posted by: Henry
from tEXAS
[This review was collected as part of a promotion.] happy with my new refrigerator except didnt have a drawer for cheese and cold cuts.???????????????????
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Slow Ice Maker
on September 29, 2025
Posted by: NicholT
[This review was collected as part of a promotion.] The ice dispenser, dispenses next to no ice. I had a service call and he said this is the slowest ice maker and to fill it up would take 3 days, so now we have to buy ice regularly
Response from whirlpool.comBy Branded Team, Consumer Care, September 30, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 812369
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 812369
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love my fridge
on September 29, 2025
Posted by: Jessj
from Maricopa, Az
[This review was collected as part of a promotion.] Absolutely perfect for me and my family we're a familyof 3. Easy to clean.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com