Customer reviews from whirlpool.com
Whirlpool - 36-inch Wide Side-by-Side Refrigerator - 24 cu. ft. - White
Average customer rating
4.1
(6,443 Reviews)
Rating breakdown 6,443 reviews
5 Stars
3,059
4 Stars
1,791
3 Stars
1,008
2 Stars
271
1 Star
314
79%of customers recommend this product.
(
4,041 out of
5,134)
Customer Reviews for Whirlpool - 36-inch Wide Side-by-Side Refrigerator - 24 cu. ft. - White
Customer Rating
3
Meh!
on September 21, 2025
Posted by: Mel85
[This review was collected as part of a promotion.] Bought the same model as the one that served my family without issue for 21 years. It looks, sounds, and works the same. In that respect, I love it. Interior design changes, however are not to my liking. The built-in egg tray in the door is gone. The removable ice cube dispenser is gone. The off button for the ice maker doesn’t seem to work. , (I had to jam the ice arm in the up position to stop production), and one of the The separate and 8-point thermostats for freezer and refrigerator are gone. There’s only two vegetable drawers instead of three. . All-all l-all I seem to hav stepped back forty years. All my appliances are Whirlpool (dishwasher
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very convenient water and ice cube dispensers.
on September 22, 2025
Posted by: Bobm
[This review was collected as part of a promotion.] Good price and good value. I like the features, looks and convenience it provides.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
OK product
on September 22, 2025
Posted by: Snow and ice
[This review was collected as part of a promotion.] We needed a new refrigerator, didn't have time to wait for an order and this one was in stock. It needs another shelf or cheese and cold cuts drawer. Had we had the time to wait and if it had been in stock, we would have purchased the next model up.
It took quite a while for both the refrigerator and freezer to reach the "safe" zones and don't go any colder. Ice cream stays soft.
I was much happier with my previous fridge/freezer which was the same type.
The one improvement is the separate water and ice dispenser levers.
It took quite a while for both the refrigerator and freezer to reach the "safe" zones and don't go any colder. Ice cream stays soft.
I was much happier with my previous fridge/freezer which was the same type.
The one improvement is the separate water and ice dispenser levers.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Looks Sleek, But Functionality Falls Short
on September 23, 2025
Posted by: Teresa
from Texas
[This review was collected as part of a promotion.] This fridge has a few frustrating design flaws that make it hard to recommend. The doors swing wide open on their own once you pull them, which feels like they could eventually wear out or even break off. The inside door shelves don’t feel very sturdy either, and since the doors swing so hard, you naturally grab the shelves to stop them, which doesn’t inspire much confidence in their durability.
Another issue is how easily the doors show fingerprints; you have to constantly wipe them down to keep them looking clean. The water and ice dispenser is also poorly designed: whenever I try to get ice, I accidentally press the water dispenser at the same time, which leaves water all over the floor (and myself).
For the price, I expected better build quality and design. It does the job of cooling, but the everyday experience of using it is disappointing.
Another issue is how easily the doors show fingerprints; you have to constantly wipe them down to keep them looking clean. The water and ice dispenser is also poorly designed: whenever I try to get ice, I accidentally press the water dispenser at the same time, which leaves water all over the floor (and myself).
For the price, I expected better build quality and design. It does the job of cooling, but the everyday experience of using it is disappointing.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirlpool side by side
on September 23, 2025
Posted by: Smoothman
[This review was collected as part of a promotion.] Am happy that it does it's job. Plenty of space both freezer and fridge. Stays cold at temperature set for. Happy Happy 😊
Written by a customer while visiting whirlpool.com
Customer Rating
3
No leveling feet on wheels
on September 24, 2025
Posted by: Tom256
[This review was collected as part of a promotion.] Cant stop unit from rolling on floor when open door. Manuals do not talk much about leveling feet just about leveling doors. Looked online and it appears there should be adjustable leveling feet. Pulled off grille and these were not present. I received no leveling feet with this unit on the front wheels, Went online and saw I was not the only one. Had to modify rubber stoppers to put in front and behind - idea from online.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great features
on September 24, 2025
Posted by: Ashilee
[This review was collected as part of a promotion.] I have enjoyed the refrigerator thus far. I love the space
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great space, has the space we need,
on September 24, 2025
Posted by: serge
[This review was collected as part of a promotion.] We are very pleased with the new fridge. Everything is working well. My only suggestion would be to have a larger tray under the water and ice.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com