Customer reviews from whirlpool.com
Whirlpool - 36-inch Wide Side-by-Side Refrigerator - 24 cu. ft. - White
Average customer rating
4.1
(6,444 Reviews)
Rating breakdown 6,444 reviews
5 Stars
3,059
4 Stars
1,792
3 Stars
1,008
2 Stars
271
1 Star
314
79%of customers recommend this product.
(
4,041 out of
5,134)
Customer Reviews for Whirlpool - 36-inch Wide Side-by-Side Refrigerator - 24 cu. ft. - White
Customer Rating
4
on September 1, 2025
Posted by: Smokin Joe
[This review was collected as part of a promotion.] Unit seems to be working oaky at this time
Refrigerator came missing ice make shut off arm.
Not surte if it was to have one or not.
Had to reboot ice make to get it to work.
Refrigerator came missing ice make shut off arm.
Not surte if it was to have one or not.
Had to reboot ice make to get it to work.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
I wish it was in somebody else’s kitchen
on September 1, 2025
Posted by: Flyboy
from Louisville, Kentucky
[This review was collected as part of a promotion.] The unit is extremely loud. The refrigerator runs for as long as four hours before it turns off.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 2, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 789660
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 789660
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Our stainless side by side
on September 1, 2025
Posted by: Texasmom
from Texas
[This review was collected as part of a promotion.] We bought this frig for its icemaker and storage. I love the side by side. Excellent for our big family
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Ice maker too short.
on September 2, 2025
Posted by: Bicric
from Ohio
[This review was collected as part of a promotion.] Whirlpool side by side is good, but the ice maker/water tap is to short for longer insuated cups. When you go for ice at an angle, water spills on the floor.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Don't drink the water
on September 2, 2025
Posted by: Cyn66
[This review was collected as part of a promotion.] It is a good refrigerator but I'm disappointed in the water and ice. The water tastes terrible. We have reset the filter but still tastes bad.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Has no great features
on September 3, 2025
Posted by: Cissy
[This review was collected as part of a promotion.] I bought this refrigerator 9 months ago and it has been a nightmare ever since
Response from whirlpool.comBy Branded Team, Consumer Care, September 3, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case #790438
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case #790438
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
Hoping for the best
on September 3, 2025
Posted by: Jimbo
[This review was collected as part of a promotion.] Bought this exact model to replace our previous Whirlpool which stopped working after only 7 years. Hopefully this one lasts longer.
Written by a customer while visiting whirlpool.com
Customer Rating
5
New fridge in new home
on September 3, 2025
Posted by: Joey
[This review was collected as part of a promotion.] We like it. keeps food cold. dispenses water and ice.. It came with the new house.
Written by a customer while visiting whirlpool.com