Customer reviews from whirlpool.com
Whirlpool - 36-inch Wide Side-by-Side Refrigerator - 24 cu. ft. - White
Average customer rating
4.1
(6,456 Reviews)
Rating breakdown 6,456 reviews
5 Stars
3,063
4 Stars
1,796
3 Stars
1,010
2 Stars
273
1 Star
314
79%of customers recommend this product.
(
4,043 out of
5,139)
Customer Reviews for Whirlpool - 36-inch Wide Side-by-Side Refrigerator - 24 cu. ft. - White
Customer Rating
1
2 months and it stopped working
on August 18, 2025
Posted by: Richelle
from Enfield, NH
[This review was collected as part of a promotion.] I just moved into my new place, with all new whirlpool appliances. Unfortunately my refrigerator/freezer stopped working a 2 months after moving in. I'm currently still without a fridge/freezer going on 2 weeks with no relief in sight.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, August 19, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 770589
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great refrigerator for the money!
on August 18, 2025
Posted by: Ken L
[This review was collected as part of a promotion.] Very nice refrigerator. Ice and water in the door with filtration!
Written by a customer while visiting whirlpool.com
Customer Rating
1
on August 18, 2025
Posted by: Jan4
[This review was collected as part of a promotion.] This refrigerator came with the home I bought.
Both brand new.
The fridge is very noisy!!!!!
And the water spout could of
been thought of better. You
hit the water button when you are
getting ice. Not very happy
with this model or make.
Both brand new.
The fridge is very noisy!!!!!
And the water spout could of
been thought of better. You
hit the water button when you are
getting ice. Not very happy
with this model or make.
Response from whirlpool.comBy Branded Team, Consumer Care, August 19, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 770702
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 770702
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Product
on August 19, 2025
Posted by: Carl53
[This review was collected as part of a promotion.] we bought this Whirlpool refrigerator and it is such a wonderful appliance to our new home
Written by a customer while visiting whirlpool.com
Customer Rating
3
Average/Good
on August 19, 2025
Posted by: johnny50
[This review was collected as part of a promotion.] refrigerator is loud/noisy when it runs. Other than that it has great features.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Only 3 shelves
on August 19, 2025
Posted by: Jason3547
from Ridgely, MD
[This review was collected as part of a promotion.] Works great, it was on sale at the time I needed a new fridge. Mine broke the two days before. I like the adjustable shelves in the do, but the fridge has space for 4 shelves and it only comes with 3 shelves ??!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Not a fan
on August 19, 2025
Posted by: Lori H.
Hinges came misaligned so the doors sit uneven. We have had this 6 months and have had to get the ice maker repaired twice. Now the water filter is stuck and we’re unable to get it out.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, August 20, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 771559
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
Seems to be a fine refrigerator after 2 weeks of u
on August 20, 2025
Posted by: Scotto
[This review was collected as part of a promotion.] Nothing special but it works. Only been in use for 2 weeks.
Written by a customer while visiting whirlpool.com