Customer reviews from whirlpool.com
Whirlpool - 36-inch Wide Side-by-Side Refrigerator - 24 cu. ft. - White
Average customer rating
4.1
(6,456 Reviews)
Rating breakdown 6,456 reviews
5 Stars
3,063
4 Stars
1,796
3 Stars
1,010
2 Stars
273
1 Star
314
79%of customers recommend this product.
(
4,043 out of
5,139)
Customer Reviews for Whirlpool - 36-inch Wide Side-by-Side Refrigerator - 24 cu. ft. - White
Customer Rating
4
Refrigerator is nice, water dispenser could be bet
on July 30, 2025
Posted by: EH_YPN
from Central Alabama
[This review was collected as part of a promotion.] Purchased just over a week ago. So far, the refrigerator is nice. My only complaint is the placement of the water dispenser. When we are getting ice, the water tab often presses down also making quite a mess.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Looks good
on July 30, 2025
Posted by: Giop
[This review was collected as part of a promotion.] Looks good but not so sure like the setting set up
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great features
on July 30, 2025
Posted by: PolarBear
from Burlington NC
[This review was collected as part of a promotion.] Nice fridge but wish had an extra drawer. Love stainless finish for expensive look
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
My thoughts
on July 31, 2025
Posted by: YBOR
[This review was collected as part of a promotion.] It does cool but the exterior is cold as well . It is like the insulation is to thin . Even the handles are cold to the touch . I would purchase a better unit if you have the money !
Written by a customer while visiting whirlpool.com
Customer Rating
4
Dependable product
on July 31, 2025
Posted by: Ba549
from NC
[This review was collected as part of a promotion.] I have always bought Whirlpool products in the past and they have always been dependable. I like the style of my refrigerator and the added features. Despite a slight problem I did have with water leakage, the refrigerator is working fine. When I need another major appliance, I am pretty sure it will be a Whirlpool.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
on July 31, 2025
Posted by: James
from Atlanta
[This review was collected as part of a promotion.] The fridge has been leaking on the floor and the issue wasn't discovered until after 48 hours after purchase, so I'm stuck with it based on the return policy. I scheduled a service person to look at it but they aren't able to look at it for a week. I've had to turn the water off and leave it off. I've been concerned about damage to my wood floors. I'm very disappointed with this purchase. I expect better from a new appliance.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, August 4, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 760504.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
This Refrigerator is Awesome great features!
on July 31, 2025
Posted by: Erbie
[This review was collected as part of a promotion.] I am so happy I just got my new refrigerator! It’s bigger than I thought which is a plus! The freezer and ice maker work great! I’m really happy with this purchase and plan on buying more whirlpool products!
Written by a customer while visiting whirlpool.com
Customer Rating
3
on July 31, 2025
Posted by: ....
[This review was collected as part of a promotion.] I bought the side by side about 30 days ago. I do not like the water button in front of the other buttons. You end up pressing both buttons so there is always a mess to clean.
I miss the other drawer my old fridge had. So i bought a plastic container to hold the cheeses and deli meat.
Also items drop from the back of the shelfs. So i have to retrive it by taking out drawers or shelfs.
I miss the other drawer my old fridge had. So i bought a plastic container to hold the cheeses and deli meat.
Also items drop from the back of the shelfs. So i have to retrive it by taking out drawers or shelfs.
Written by a customer while visiting whirlpool.com