Customer reviews from whirlpool.com
Whirlpool - 36-inch Wide Side-by-Side Refrigerator - 24 cu. ft. - White
Average customer rating
4.1
(6,456 Reviews)
Rating breakdown 6,456 reviews
5 Stars
3,063
4 Stars
1,796
3 Stars
1,010
2 Stars
273
1 Star
314
79%of customers recommend this product.
(
4,043 out of
5,139)
Customer Reviews for Whirlpool - 36-inch Wide Side-by-Side Refrigerator - 24 cu. ft. - White
Customer Rating
1
Frustrated with fridge tripping the circuit
on July 11, 2025
Posted by: crose127
from Massachusetts
We purchased model WRS315SDHZ19 at the end of 2024. It was installed in February 2025. It was working fine until June 2025 when the refrigerator kept tripping the dedicate GFCI 20 amp circuit. Every day since then, it continues to trip the circuit multiple times a day. We tried plugging it into other dedicated GFCI 20 Amp circuits and the refrigerator trips those circuits as well. A repair rep stated we need to remove the GFCI circuit to a non-grounded circuit, but that would leave us without grounded coverage and our electrician is unwilling to do that. Also we had an appointment on 7/11/25 to have the repair rep come back but that appointment was cancelled because they thought it was a duplicate appointment and we have not been able to reach a Whirlpool rep on the phone since. The last time we tried to call the phone line disconnected.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, July 11, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 750751
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
1
Not the ice maker
on July 12, 2025
Posted by: Chris
[This review was collected as part of a promotion.] I received this refrigerator on 7/2/25. I am not happy with the ice production. We have been timing it it drops ice every 90 minutes to 2 and a half hours. Last night, I made sure that the ice tray was empty when I went to bed around 10 o’clock So from 10 o’clock till 6:30 AM this morning, it only produced eight cubes of ice, which is only One tray
Response from whirlpool.comBy Branded Team, Consumer Care, July 14, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 751006.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 751006.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the features
on July 12, 2025
Posted by: Glen
from North Carolina
[This review was collected as part of a promotion.] I just bought this Refrigerator in the last month and it’s Great.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on July 12, 2025
Posted by: watchman44685
from Marana Az
[This review was collected as part of a promotion.] Love the new refrigerator. Not as quiet as I would have liked..
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great Refrigerator
on July 12, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] This refrigerator is a great addition to any kitchen. It works well for the needs of my family and I.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirlpool Side by Side Refrigerator Remarkable
on July 12, 2025
Posted by: memejude
from Sedalia, MO
[This review was collected as part of a promotion.] I love our Whirlpool refrigerator. Its very roomy, bright, & has adjustable shelves. I especially love how quiet it is. You do not hear it running at all. The finger proof front is an added bonus. We truly love everything about our Whirlpool side by side refrigerator.
Side by side refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features and enough space
on July 13, 2025
Posted by: Hellen
[This review was collected as part of a promotion.] More space and in good condition , first time using whirlpool appliances.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on July 14, 2025
Posted by: Whirlpool
from Ocala Florida
[This review was collected as part of a promotion.] I bought this Whirlpool refrigerator about a month ago the doors at the top don't line up when they're closed and it gets a little Frost in between the Rubber seal. It won't let me add an image
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com