Customer reviews from otterbox.com
OtterBox - Otter + Pop Symmetry Series Case for Apple iPhone 7 and 8 - White Marble
Average customer rating
4.6
(213 Reviews)
Rating breakdown 213 reviews
5 Stars
163
4 Stars
21
3 Stars
16
2 Stars
10
1 Star
3
89%of customers recommend this product.
(
183 out of
206)
Customer Reviews for OtterBox - Otter + Pop Symmetry Series Case for Apple iPhone 7 and 8 - White Marble
Posted by: gsdmom
Verified Purchase:Yes
Way over priced for something that doesn’t even protect the screen. Disappointed
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, May 13, 2020
Hi gsdmom,
We're disappointed you feel this way. The Symmetry Series won't come with a screen protector, and we're currently exploring our options for your iPhone. While we recognize your apprehension based on price, we think the cost of the unit is well worth the high-caliber protection, outstanding customer service, and limited lifetime warranty that all come along with the product.
Kindly,
OtterBox Customer Service Team
We're disappointed you feel this way. The Symmetry Series won't come with a screen protector, and we're currently exploring our options for your iPhone. While we recognize your apprehension based on price, we think the cost of the unit is well worth the high-caliber protection, outstanding customer service, and limited lifetime warranty that all come along with the product.
Kindly,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: BASEBALLGUY
Verified Purchase:Yes
PURCHASED THIS FOR A CHRISTMAS GIFT. IT'S AN OTTERBOX. THE HISTORY DEFINES ITSELF. IT TAKES A BEATING AND STILL LOOKS NEW.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: aSwin4
Verified Purchase:Yes
This pop cover is absolutely awesome for watching videos whether your sitting the phone on the table or holding it...the pop feature really helps. I love the color too!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2
Broke in 2 weeks
on February 8, 2022
Posted by: Kiley
I was really excited about this case and had high expectations for it. I thought that otterbox and popsocket would be just as reliable together as they are alone. After about 2-3 weeks, the part of the case where the popsocket connects broke. So I can no longer use the popsocket feature of this case. I could still use the case, but I am not able to use it with a popsocket. Huge disappointment :(
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, February 10, 2022
Hi, Kiley!
We're sorry to hear that you're having trouble with your Otter + Pop Symmetry Series case! It's odd to hear that your PopTop came off. If it's an issue with the case itself, please don't hesitate to reach out to our Customer Service Team at 1-855-688-7269 or through the "contact us" link below. If the PopTop is the damaged piece, we'd recommend reaching out to PopSockets Customer Service here: https://help.popsockets.com/hc/en-us/articles/360045694152-Otter-Pop-Issues
Contact us: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
We're sorry to hear that you're having trouble with your Otter + Pop Symmetry Series case! It's odd to hear that your PopTop came off. If it's an issue with the case itself, please don't hesitate to reach out to our Customer Service Team at 1-855-688-7269 or through the "contact us" link below. If the PopTop is the damaged piece, we'd recommend reaching out to PopSockets Customer Service here: https://help.popsockets.com/hc/en-us/articles/360045694152-Otter-Pop-Issues
Contact us: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: khdail
Verified Purchase:Yes
When I got a new phone, I also got a wireless charger. I was disappointed I had to remove my pop socket since it would charge. When I saw that Otterbox had released a case with a built in buy removeable pop socket I knew I had to purchase one! I absolutely love this case!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Sandy
Verified Purchase:Yes
I like the case it’s slim and fits my phone perfect, easy enough to slide in my back pocket. My only issue is it’s slick. I have dropped it a lot more times with the new case than ever before. The case has done its job the phone and screen are still perfect just a little nervous for the bad drop.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Annmeg
Verified Purchase:Yes
When I saw this case I knew I had to have it. I love the symmetry case because it’s not as bulky as other otterboxes. The built in pop socket is amazing too. My phone can still wirelessly charge and it’s a great kickstand for my phone when watching videos. I haven’t swapped out the popsocket yet but I love that this case allows you to change it up!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jomy
Verified Purchase:Yes
I bought this case and received it about a week ago. Already I have dropped my phone twice and although it was inside my house where it fell, not a scratch at all on the case and I have hardwood floors. I invested in this case because I know it will not disappoint me. Love the color and the built in pop socket. Totally worth it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com