Customer reviews from otterbox.com
OtterBox - Otter + Pop Symmetry Series Case for Apple iPhone 7 and 8 - White Marble
Average customer rating
4.6
(213 Reviews)
Rating breakdown 213 reviews
5 Stars
163
4 Stars
21
3 Stars
16
2 Stars
10
1 Star
3
89%of customers recommend this product.
(
183 out of
206)
Customer Reviews for OtterBox - Otter + Pop Symmetry Series Case for Apple iPhone 7 and 8 - White Marble
Customer Rating
3
Nice but defective
on January 25, 2023
Posted by: TWTW
It’s okay. Kind of expensive for what it is. Also, I think I got a defective one. There isn’t a hole for the charging port, so I have to take the entire case off to charge phone or connect to Apple CarPlay.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Support, January 26, 2023
Hey TWTW,
That is odd! We're truly sorry, and a bit puzzled, to hear your case doesn't have a charging port. We'd love to get a new one that does have charging port access shipped out to you right away though.
Dial up one of our helpful CS Otters at 1-855-688-7269 and we'll hop on getting your replacement order up for you!
Warm regards,
OtterBox Customer Support
That is odd! We're truly sorry, and a bit puzzled, to hear your case doesn't have a charging port. We'd love to get a new one that does have charging port access shipped out to you right away though.
Dial up one of our helpful CS Otters at 1-855-688-7269 and we'll hop on getting your replacement order up for you!
Warm regards,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Posted by: Krysta
Verified Purchase:Yes
Fits so snug and perfectly. I love that the pop it is built in. It helps so much with my anxiety. I love to figit with it. And love that it has a stand built right into it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2
Quick and easy, but wrong replacement model sent.
on February 13, 2023
Posted by: Kenny B
Verified Purchase:Yes
The new replacement case did fit my iPhone SE II, but it was not the same model as the one I asked to be replaced, the Commuter Series with Pop Socket. The new case does not have a screen cover or the silicone rubber outer shell. I doubt it will protect my phone as well as the Commuter Series.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Support, February 15, 2023
We're sorry to hear about this case mix-up! We would be happy to right this wrong. Just give us a ring at 1-855-688-7269 and we will get this sorted out for you.
We look forward to chatting.
Kindly,
OtterBox Customer Service Support
We look forward to chatting.
Kindly,
OtterBox Customer Service Support
Written by a customer while visiting otterbox.com
Posted by: Gemm
Verified Purchase:Yes
Love that it’s not bulky & provides full coverage.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jessica
Verified Purchase:Yes
I have only had the case for a few weeks and haven’t had a major drop but I’m really enjoying the sleekness of this case and the pop socket is quality. I like being able to type directly on my screen instead of through plastic screen cover.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com