Customer reviews from otterbox.com
OtterBox - Otter + Pop Symmetry Series Case for Apple iPhone 7 and 8 - White Marble
Average customer rating
4.6
(213 Reviews)
Rating breakdown 213 reviews
5 Stars
163
4 Stars
21
3 Stars
16
2 Stars
10
1 Star
3
89%of customers recommend this product.
(
183 out of
206)
Customer Reviews for OtterBox - Otter + Pop Symmetry Series Case for Apple iPhone 7 and 8 - White Marble
Posted by: Isaiah
Verified Purchase:Yes
I bought the otterbox popsocket slim case and tempered glass for my iphone8 and it has not failed. I work in the field as a heavy duty equipment technician and the amount of times i drop/hit my phone the case/screen has not cracked or damaged yet!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Patty
Verified Purchase:Yes
I bought my otter box and it is just what I wanted. It is a good protection for my phone. I like the fact it has a good picture on it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: kwals
Verified Purchase:Yes
I had always wanted to try the pop socket but I didn't want to sacrifice being able to wirelessly charge my phone. It is a little finicky, but it does work to wireless charge when it's on the charger just right. And I do love the pop socket on it, and the design is pretty. It feels like a sturdy case, but I haven't tested it by dropping my phone yet.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Amy m
Verified Purchase:Yes
I love this case. Great protection. Pretty. The built in popsocket is genius. I love it!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: NancyG
Verified Purchase:Yes
Went a little out of my comfort zone as I for my past 2 phones have gone with plain colored Symmetry cases...loved those but got a little daring and went with the Blu Nebula with the Pop Up backing...just plain fun...
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Power
Verified Purchase:Yes
I bought this cover and the pop is loose but it still folds in
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, September 13, 2019
Hi there!
We're sorry to hear that the PopTop is loose on your case! We suggest trying out a different PopTop if you have one available. If that is still loose, it might be an issue with the case itself, so give us a call at 1-855-688-7269, and we can get you a replacement OtterBox. If the other PopTop isn't loose, it might be an issue with the top you have, so we'd recommend reaching out to PopSockets here: https://help.popsockets.com/hc/en-us
Best,
OtterBox Customer Service Team
We're sorry to hear that the PopTop is loose on your case! We suggest trying out a different PopTop if you have one available. If that is still loose, it might be an issue with the case itself, so give us a call at 1-855-688-7269, and we can get you a replacement OtterBox. If the other PopTop isn't loose, it might be an issue with the top you have, so we'd recommend reaching out to PopSockets here: https://help.popsockets.com/hc/en-us
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: kdi80
Verified Purchase:Yes
I bought this case less than a month ago for my 13 year old son. I fully expect that he’s used the ‘pop’ excessively, but it’s already broken off. Pretty disappointing for the price. Like the case otherwise.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , September 20, 2019
Hi there!
We're sorry to hear that the PopTop came off of your son's Otter + Pop Symmetry series case. Those PopTops are designed to be removable to allow for variety and personalization. That being said, if that popped off due to damage to the case, we want to make sure we get you taken care of, so give us a ring at 1-855-688-7269, and we can get you helped out. If the damage is on the PopTop itself, we recommend reaching out directly to PopSockets here: https://help.popsockets.com/hc/en-us
Best,
OtterBox Customer Service Team
We're sorry to hear that the PopTop came off of your son's Otter + Pop Symmetry series case. Those PopTops are designed to be removable to allow for variety and personalization. That being said, if that popped off due to damage to the case, we want to make sure we get you taken care of, so give us a ring at 1-855-688-7269, and we can get you helped out. If the damage is on the PopTop itself, we recommend reaching out directly to PopSockets here: https://help.popsockets.com/hc/en-us
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: gp868
Verified Purchase:Yes
Case is robust and feels solid. The pullout on the back is a great idea. The only downside to this product being that there's no screen protection included. For the same price you can get the Defender case that fully protects your phone.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , September 30, 2019
Hi there!
We're sorry to hear that your Otter + Pop Symmetry Series case didn't check all your boxes! We'll be sure to get your feedback passed up the ladder. If you're looking for a case that has an integrated PopTop and a built-in screen protector for this device, we'd suggest checking out the Otter + Pop Defender Series case. See more about that case here: https://www.otterbox.com/en-us/iphone-8?prefn1=series&prefv1=Otter%20%2B%20Pop%20Defender%20Series
If you have any questions about that, give us a ring at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
We're sorry to hear that your Otter + Pop Symmetry Series case didn't check all your boxes! We'll be sure to get your feedback passed up the ladder. If you're looking for a case that has an integrated PopTop and a built-in screen protector for this device, we'd suggest checking out the Otter + Pop Defender Series case. See more about that case here: https://www.otterbox.com/en-us/iphone-8?prefn1=series&prefv1=Otter%20%2B%20Pop%20Defender%20Series
If you have any questions about that, give us a ring at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com