Customer reviews from otterbox.com
OtterBox - Otter + Pop Defender Series Case for Apple iPhone 7, 8 and SE (2nd generation) - Fall Blossom
Average customer rating
4.4
(88 Reviews)
Rating breakdown 88 reviews
5 Stars
64
4 Stars
11
3 Stars
3
2 Stars
5
1 Star
5
86%of customers recommend this product.
(
74 out of
86)
Customer Reviews for OtterBox - Otter + Pop Defender Series Case for Apple iPhone 7, 8 and SE (2nd generation) - Fall Blossom
Posted by: Mam O
Verified Purchase:Yes
This product was very disappointing. The outer case and pop socket were great. But this comes with a loose cheap plastic screen attached making the phone impossible to use.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, August 17, 2020
Hey Mam O,
We're bummed to hear this Otter + Pop Defender Series case didn't work out for you. It may not look like much, but we assure you we put forth every effort to ensure this case will provide some of the best protection available to safeguard your investment. We really hope this experience doesn't turn you away for good. If you need further assistance picking out a new case, please feel free to contact us on chat!
Best,
OtterBox Customer Service Team
We're bummed to hear this Otter + Pop Defender Series case didn't work out for you. It may not look like much, but we assure you we put forth every effort to ensure this case will provide some of the best protection available to safeguard your investment. We really hope this experience doesn't turn you away for good. If you need further assistance picking out a new case, please feel free to contact us on chat!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Terry
Verified Purchase:Yes
Don’t like it the screen protector is to hard to control the function to use. Will not since movements easily. Not happy with it.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , May 6, 2020
Hi, Terry!
We're sorry to hear about the issues that you're running into with your Defender Series case! We sometimes see issues like this while using an additional screen protector on your device alongside the Defender. If you're not using any additional screen protection, then we may want to get your case replaced. Feel free to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
We're sorry to hear about the issues that you're running into with your Defender Series case! We sometimes see issues like this while using an additional screen protector on your device alongside the Defender. If you're not using any additional screen protection, then we may want to get your case replaced. Feel free to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Jess
Verified Purchase:Yes
Awesome case like all otter box!! Sturdy and high quality!!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Cassie
Verified Purchase:Yes
After dealing with another company, I decided to look for a different case that was more durable and protected my phone more. This is perfect for that. Only 2 downsides is that dirt does sneak it’s way in so little specks are visible on the screen and the popsocket is a little loose and lopsided (but I think that’s my fault because I keep playing with it).
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Rick
Verified Purchase:Yes
Have used otter box for years
Great product will always use this company
Great product will always use this company
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: John
Verified Purchase:Yes
I bought this Defender to upgrade from my previous Defender because it had the pop stand feature. Same great product but I wanted the pop stand. Gave the old Defender to my neighbor for his iPhone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Katie0424
Verified Purchase:Yes
I love the color, I love the fact that the pop socket is attached so I don’t have to worry about it falling off like it did on my old phone case. What I don’t like is that you have to open the pop socket to get it to sit in the pop socket holder. I thought that the instructions for the base said to not open the pop socket when using the base - but that is impossible with this case. This means my phone flops around a lot when I’m driving. It no longer sits flush with the base and so the angle makes it hard to read the gps sometimes.
Response from otterbox.comBy OtterBox , Customer Service Team , October 23, 2019
Hi, Katie!
We're sorry to hear about your frustration with that Otter + Pop Defender Series case. We appreciate your feedback, and we'll be sure to get it passed along to our design team. In the meantime, if you run into any other issues with your case, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
We're sorry to hear about your frustration with that Otter + Pop Defender Series case. We appreciate your feedback, and we'll be sure to get it passed along to our design team. In the meantime, if you run into any other issues with your case, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Paleface
Verified Purchase:Yes
I wouldn’t use an iPhone without one. Hands down a must for any butter fingers like me. I love that the pop sockets are swappable.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com