This case is not for me. It’s bulky, heavy, and if you are a photographer, the built in screen makes it hard to see if the picture is in focus. Returning it. Don’t recommend unless you really want water protection.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , July 15, 2020
Hi, Jane!
We're sorry to hear about your troubles with your Defender Series case screen protector! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. Just to clarify, the Defender Series isn't designed to be a waterproof case. We hope that you find an OtterBox that checks the right boxes for you!
I loved the otter box I had with my other phone. And I knew I had to have one for my new phone. It’s sturdy and easy to hold in your hands - and I love the new color.
I bought this particular cover for my husband. At first he did was pop the pop out off.(?). I am honestly not sure what he thought it was going to do buy taking it off. Luckily, he fixed it by putting it back on, and now he uses the holder everyday. Thank you for a durable, multitasking case! We love it!
The box says that the pop socket is interchangeable but it is not. You are only able to use the ordered pop socket and cannot switch them out as the box and online description states.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, August 26, 2019
Hi there!
We're sorry to hear about any frustration with your Otter + Pop case. All of those cases are compatible with any PopTop, as those are a new design that allows them to be detached from the PopGrip base. To remove that PopTop, we suggest pressing down on the it while twisting to unlock it. If you're having trouble doing that, give us a ring at 1-855-688-7269, and we can get you helped out.