Customer reviews from otterbox.com
OtterBox - Otter + Pop Defender Series Case for Apple iPhone 7, 8 and SE (2nd generation) - Fall Blossom
Average customer rating
4.4
(88 Reviews)
Rating breakdown 88 reviews
5 Stars
64
4 Stars
11
3 Stars
3
2 Stars
5
1 Star
5
86%of customers recommend this product.
(
74 out of
86)
Customer Reviews for OtterBox - Otter + Pop Defender Series Case for Apple iPhone 7, 8 and SE (2nd generation) - Fall Blossom
Posted by: Piggmomma
Verified Purchase:Yes
My last otter box defender lasted over six years, as I went thru two versions of the iPhone SE. I am happy so far with my new case, I love the built in pop socket! The color is strong and vibrant and will resist getting that dirty gray tinge that many pastel items get with wear and tear. My phone has been dropped many time already- I’m a mom!- and this case has protected it. Super!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Flickster
Verified Purchase:Yes
I have purchased a number of OtterBox phone protection items over the years and the products have done what their billing has implied. Thanks
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Treechicken
Verified Purchase:Yes
Satisfied with impact protection
Pop socket is great
Zero for allowing sawdust under screen and button makes finger print unusable :(
Isn’t that the whole point of a full case?
Pop socket is great
Zero for allowing sawdust under screen and button makes finger print unusable :(
Isn’t that the whole point of a full case?
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , July 1, 2021
Hi there!
We're sorry to hear about your troubles with your Otter + Pop Defender Series case! While that case is designed to keep your ports protected from dust and debris, the full case isn't entirely sealed off. We appreciate your feedback, and we'll be sure to let our engineers know about your experience. If you run into any other issues with your case, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
We're sorry to hear about your troubles with your Otter + Pop Defender Series case! While that case is designed to keep your ports protected from dust and debris, the full case isn't entirely sealed off. We appreciate your feedback, and we'll be sure to let our engineers know about your experience. If you run into any other issues with your case, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Vicki
Verified Purchase:Yes
Until I bought an Otterbox, I was breaking 1 phone every 6 months on average. Ever since I invested in one, I've kept my current phone for 2.5+ years. Just bought a new one (my old case was peeling from daily use) and got a pink one with a moon pop socket. The build in pop socket is an amazing addition.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Dakota
Verified Purchase:Yes
I mean it keeps my phone safe, but at the cost of not being able to use the finger print scanner. Got annoyed and took it off my phone. Wish I would have bought at a store because it wasn’t what I had in mind.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team , July 19, 2021
Hi, Dakota!
We're sorry to hear about your disappointment with your Otter + Pop Defender Series case! It's odd to hear that the fingerprint film on your case is interfering with the functionality of the device, and we'll be sure to let our design team know about your experience. We do recommend registering your fingerprints into the device with the case on and off, as that will help your phone recognize the case film too. If that doesn't help, feel free to call us at 1-855-688-7269, and we'd be more than happy to get you a replacement case.
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Otter + Pop Defender Series case! It's odd to hear that the fingerprint film on your case is interfering with the functionality of the device, and we'll be sure to let our design team know about your experience. We do recommend registering your fingerprints into the device with the case on and off, as that will help your phone recognize the case film too. If that doesn't help, feel free to call us at 1-855-688-7269, and we'd be more than happy to get you a replacement case.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5
Defender Case: BEST CASE for my iPhone SE 2020
on July 21, 2021
Posted by: Pghguy
I have used the Defender Case for my iPhone SE 2020 for a few months and am overwhelming pleased with the protection provided by the Defender Case! I can be clumsy and have dropped my iPhone SE 2020 up to 2-3 times a month, with NO damage to its screen or to the phone's operation, (concrete, asphalt, tile floors, so on). Yes the case is a bit bigger than other cases, but for me the Defender Case is worth it!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: _Dae
Verified Purchase:Yes
I’ve had this for maybe six weeks; it’s a far step up from my previous, also an Otter Box and itself a very good design. I look l forward to even more use out of this one, and the other gets handed down—the Circle of Life encapsulated. I recommend the new one highly. Willing to discuss, via do44@juno.com.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Cbarr86
Verified Purchase:Yes
Overall it works okay. The pop socket is the only part of the phone that I do not like as it collapses easily when using the pop socket as a kickstand. the pop socket also interferes with the ability to use the phone holder with the RAM X-Grip that I have in my truck. Additionally, the case with the pop socket does not allow the holster to be used with the screen out (like a kickstand). The case itself is well made and I have always recommended it. Overall I recommend purchasing the regular case without the pop socket.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , August 16, 2021
Hi there!
We're sorry to hear about your frustration with your Otter + Pop Defender Series case! While using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. Additionally, we recommend having the camera-side of your phone down and close to the stable surface and recommend placing something under the PopSocket to ensure the correct viewing angle is achieved.
We appreciate your feedback about the troubles your case is giving you with your holster and phone holder, and we'll be sure to let our design team know about your experience. If you run into any other issues with your case, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
We're sorry to hear about your frustration with your Otter + Pop Defender Series case! While using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. Additionally, we recommend having the camera-side of your phone down and close to the stable surface and recommend placing something under the PopSocket to ensure the correct viewing angle is achieved.
We appreciate your feedback about the troubles your case is giving you with your holster and phone holder, and we'll be sure to let our design team know about your experience. If you run into any other issues with your case, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com