Customer reviews from otterbox.com
OtterBox - Otter + Pop Defender Series Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
Average customer rating
4.4
(286 Reviews)
Rating breakdown 286 reviews
5 Stars
194
4 Stars
44
3 Stars
22
2 Stars
11
1 Star
15
85%of customers recommend this product.
(
237 out of
278)
Customer Reviews for OtterBox - Otter + Pop Defender Series Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
Posted by: Bigw69
Verified Purchase:Yes
Brought my phone to Moab and didn’t get any dirt in my phone. I haven’t dropped it yet but I’m sure it will be fine if I did!
Written by a customer while visiting otterbox.com
Posted by: NOT A
Verified Purchase:Yes
The pop symmetry doesn’t also pop out and hold. ....
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: otteronwater
Verified Purchase:Yes
I've been buying cellphones since their inception as technology and always bought Otterbox cases for them when they were available (phones were pretty valuable pieces of equipment at one point!) Otterbox always did the job of protecting my phone as promised, making it less slippery and keeping it from damage from all-too-frequent drops, and plenty of use in the rain. This one seems to be just as effective, and the pop-socket that telescopes inward when not in use is excellent. I do a lot of video on the fly while steering a launch on the water, and this gives me a much better grip.
One star comes off for the inability to use TouchID with it. I've reset it 10 times with new print sampling, and in each case it doesn't work 3/4 of the time - making it slower than just entering a password (which is what I end up doing). Not sure this is Otterbox's fault, but it's a fact of my experience.
One star comes off for the inability to use TouchID with it. I've reset it 10 times with new print sampling, and in each case it doesn't work 3/4 of the time - making it slower than just entering a password (which is what I end up doing). Not sure this is Otterbox's fault, but it's a fact of my experience.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Gka07
Verified Purchase:Yes
The Otterbox +pop defender is easy to attach to the phone. I love the pop up to hold onto the phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1
Not Impressed
on May 21, 2021
Posted by: Bh15
I received this case today and was not a fan. I have been a long time Otterbox user and typically purchase the Commuter series. I should’ve stuck with it but wanted to step up to the defender series for added protection. It comes with a cheap plastic screen protector which ruins the quality of the screen and is not very user friendly. Additionally, it does not securely fit my iPhone SE 2nd gen and it moves a little when I move the phone. I regret trying the new series and hope that I can swap it out for the Commuter series.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, May 24, 2021
We're sorry to hear you've had a disappointing experience with your recent switch to the Otter + Pop Defender Series Case. You mentioned the Commuter Series, but if you'd like to stick with the PopSockets component, our Otter + Pop Symmetry Series would be more streamlined than the Defender Series yet still provide that. It also wouldn't have the integrated screen protector that you weren't a fan of. You can take a closer look by following the link below, and we're also including another to help you set up a return of the item in hand.
https://www.otterbox.com/en-us/iphone-se--2nd-generation--iphone-8-iphone-7/otter-pop-symmetry-series/77-61655.html#prefn1=featuresRefinements&prefv1=Integrated+PopSockets+PopGrip&start=1
https://www.otterbox.com/en-us/returns
Best,
OtterBox Customer Service Team
https://www.otterbox.com/en-us/iphone-se--2nd-generation--iphone-8-iphone-7/otter-pop-symmetry-series/77-61655.html#prefn1=featuresRefinements&prefv1=Integrated+PopSockets+PopGrip&start=1
https://www.otterbox.com/en-us/returns
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: John st
Verified Purchase:Yes
Seems way more durable than the last otterbox I had for the last few years. Happy so far
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: mjweekes
Verified Purchase:Yes
I bought one for XS Max even tho I may migrate to an iPhone 12. No more cheap cases where the side buttons don’t operate for me! Love the pop out grip button.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: AstridCloud
Verified Purchase:Yes
This is an awesome case. I feel totally secure that my phone is as protected as possible. I love the color and the pop socket on the back is an added bonus. Love this case. I’ve been buying Otterbox for my phones for years and I’ll never buy anything else.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com