Customer reviews from otterbox.com
OtterBox - Otter + Pop Defender Series Case for Apple iPhone 7, 8 and SE (2nd generation) - Winter Shade
Average customer rating
4.3
(225 Reviews)
Rating breakdown 225 reviews
5 Stars
146
4 Stars
34
3 Stars
19
2 Stars
12
1 Star
14
82%of customers recommend this product.
(
177 out of
216)
Customer Reviews for OtterBox - Otter + Pop Defender Series Case for Apple iPhone 7, 8 and SE (2nd generation) - Winter Shade
Posted by: RosKoe420
Verified Purchase:Yes
I really like the new color, also having peace of mind, knowing my device is safe. I work in Asset Protection and have dropped my phone during take downs. Nice to know it’s safe.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ar03
Verified Purchase:Yes
Fast delivery
Looks even better than on the screen
Love the pop makes it so easy to handle and so much protection as already with another brand of cover my phone needed a new £350 screen after a small tap to the top right corner.
Well worth the money
Looks even better than on the screen
Love the pop makes it so easy to handle and so much protection as already with another brand of cover my phone needed a new £350 screen after a small tap to the top right corner.
Well worth the money
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Briony
Verified Purchase:Yes
I’ve been using OtterBox cases for my phone and iPad for the last server so years, and this new case for my phone keeps it safe and secure no matter how often my dumb self knocks it off things - and I personally love the chunky aesthetic. The pop grip, being swappable, is cute and personalisable. Great product!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Kham25
Verified Purchase:Yes
I bought it for the Pop Socket. The case is a little hard to get in but once it’s on you’re good to go! I do wish it came with a wipe to wipe down the phone before putting it in the case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: John R
Verified Purchase:Yes
Let's face it ,modern Smart phones are very flimsy !.
The Otterbox defender case protects the Iphone very well and is not bulky or cumbersome
The Otterbox defender case protects the Iphone very well and is not bulky or cumbersome
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Nick
Verified Purchase:Yes
I always use Otterbox products and I am never disappointed
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: AJ66
Verified Purchase:Yes
The pop socket is not strong enoughTo use as a phone stand for watching video landscape, therefore recommend by the defender as the pop socket doesn’t really work for its main purpose.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , February 20, 2020
Hi there!
We're sorry to hear about any troubles you're running into with your Otter + Pop Defender Series case! While using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. If you run into any other issues with your case, please don't hesitate to reach out to us at 1-855-688-7269, and we'd be more than happy to get you taken care of.
Best,
OtterBox Customer Service Team
We're sorry to hear about any troubles you're running into with your Otter + Pop Defender Series case! While using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. If you run into any other issues with your case, please don't hesitate to reach out to us at 1-855-688-7269, and we'd be more than happy to get you taken care of.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
3
Love the product, but wish the pop was easy to rem
on February 28, 2020
Posted by: Kristy
Verified Purchase:Yes
I bought the pop defender for both an Iphone 11(black) and Iphone 7(dark rose)
The Iphone 7 dark rose case the pop broke off when we went to change the pop. A piece is stuck so we cannot put in the new pop
The Iphone 7 dark rose case the pop broke off when we went to change the pop. A piece is stuck so we cannot put in the new pop
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , March 3, 2020
Hi there!
We're sorry to hear about the damage to your Otter + Pop Defender Series case! The good news is, we have a great warranty, so we're more than happy to get you taken care of with a replacement case. Give us a ring at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
We're sorry to hear about the damage to your Otter + Pop Defender Series case! The good news is, we have a great warranty, so we're more than happy to get you taken care of with a replacement case. Give us a ring at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com