Customer reviews from otterbox.com
OtterBox - Otter + Pop Defender Series Case for Apple iPhone 7, 8 and SE (2nd generation) - Winter Shade
Average customer rating
4.3
(225 Reviews)
Rating breakdown 225 reviews
5 Stars
146
4 Stars
34
3 Stars
19
2 Stars
12
1 Star
14
82%of customers recommend this product.
(
177 out of
216)
Customer Reviews for OtterBox - Otter + Pop Defender Series Case for Apple iPhone 7, 8 and SE (2nd generation) - Winter Shade
Posted by: 6226sont
Verified Purchase:Yes
The pop socket piece is very flexible and does not support the full weight of the phone and case together (when used as a stand, tilted). Perhaps if you put a different pop socket on it would be ok. The case itself is great and I have been happy with previous Otter Box cases.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, August 5, 2019
Hi there!
We're sorry to hear about any disappointment with your Otter + Pop Defender Series case! We usually suggest pulling out the PopTop all the way, then pushing down one side. This allows you to use the side that's still popped out as the stand for your phone.
We see that a return has already been started for you, but we do hope that you're able to find an OtterBox case that suits your needs. If you have any questions about our cases, please don't hesitate to give us a call at 1-855-688-7269, and we can get your questions answered!
Best,
OtterBox Customer Service Team
We're sorry to hear about any disappointment with your Otter + Pop Defender Series case! We usually suggest pulling out the PopTop all the way, then pushing down one side. This allows you to use the side that's still popped out as the stand for your phone.
We see that a return has already been started for you, but we do hope that you're able to find an OtterBox case that suits your needs. If you have any questions about our cases, please don't hesitate to give us a call at 1-855-688-7269, and we can get your questions answered!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Jess
Verified Purchase:Yes
Awesome case like all otter box!! Sturdy and high quality!!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: DiannaMc
Verified Purchase:Yes
Best case ever. Love the color. Protects new phone wonderfully.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Cassie
Verified Purchase:Yes
After dealing with another company, I decided to look for a different case that was more durable and protected my phone more. This is perfect for that. Only 2 downsides is that dirt does sneak it’s way in so little specks are visible on the screen and the popsocket is a little loose and lopsided (but I think that’s my fault because I keep playing with it).
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Loumar
Verified Purchase:Yes
This was recommended to me by my brother, I had always had cheap phone cases. This is a game changer in phone cases ... I will never buy a cheap brand again. This is fabulous you protect with a hard plastic shell that snaps together then a thick plastic cover which all snaps together, I also got their screen protector and this was different to the quality of others .. no peeling a bit of thin plastic on a sheet and hope for no bubbles. You get a frame to ensure protector is fitted correctly and cleaning cloth to remove any grease.. it’s worth the extra money... do not doubt and think buying a knock off version is the same... it’s not the quality is far superior...
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Supergirl67
Verified Purchase:Yes
I love it and don’t have to worry about it popping off!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Nurl
Verified Purchase:Yes
I just replaced my iPhone screen due to a cracked screen. I drop my phone frequently. My phone has a layer of protection with the otter box. I am still not sure about the pop up feature. I continue to try it in different situations.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Warwick96
Verified Purchase:Yes
I like it. Feels sturdy, haven’t drop my phone yet so maybe when i do I’ll have more input. I just didn’t realize how annoying the pop thing would be. Other then that no complaints.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com