I recieved my outterbox (iphone8plus) the plastic scrren was so warped it was unreal and couldnt use it. I actually had to cut the plastic out in order to use it. the pop defender - poped off , so that part is useless. I have tried poping it back on with no luck. So I don't think I will be buying anymore outtercases.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , April 29, 2021
Hi there, Michelle!
We're sorry to hear that your Otter + Pop Defender Series case was giving you so many issues! That's certainly unusual. The good news is, we have a great warranty, so we're more than happy to get you taken care of with a replacement case. Give us a ring at 1-855-688-7269, and we can get you taken care of.
I bought one for XS Max even tho I may migrate to an iPhone 12. No more cheap cases where the side buttons don’t operate for me! Love the pop out grip button.
This is an awesome case. I feel totally secure that my phone is as protected as possible. I love the color and the pop socket on the back is an added bonus. Love this case. I’ve been buying Otterbox for my phones for years and I’ll never buy anything else.