Customer reviews from otterbox.com
OtterBox - Otter + Pop Defender Series Case for Apple iPhone 7 Plus and 8 Plus - Black
Average customer rating
4.3
(254 Reviews)
Rating breakdown 254 reviews
5 Stars
163
4 Stars
41
3 Stars
24
2 Stars
10
1 Star
16
83%of customers recommend this product.
(
204 out of
245)
Customer Reviews for OtterBox - Otter + Pop Defender Series Case for Apple iPhone 7 Plus and 8 Plus - Black
Posted by: Neptune
Verified Purchase:Yes
I like it for the protection for sure but I don’t like how easy stuff gets under the screen cover. It’s not easy to take on and off (For protecting the phone from impacts) all the time to clean it out. That is the only negative I have found. I would buy another one just like it but doesn’t have the screen cover
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: BEba Lee
Verified Purchase:Yes
She loves it! She said the colors are everything and the way it feels on her hands five stars ⭐️
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Big Momma
Verified Purchase:Yes
I love how protective this case is. My sole complaint is I turn my phone sound off every night so getting my fat finger into the side where you push down the button to turn off the sound is a pain. Otherwise, GREAT case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Auggie
Verified Purchase:Yes
This case is not what I was hoping it would be. The pop socket is horrible. It is always falling off. And it isn’t strong enough to hold my phone up. It always falls over when I’m using it to watch something. Definitely not worth the price I paid for it.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , June 3, 2020
Hi, Auggie!
We're sorry to hear that you're not loving your Otter + Pop Defender Series case. While using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. Additionally, we recommend having the camera-side of your phone down and close to the stable surface.
If that PopTop is falling off due to an issue with the case, please reach out to our Customer Service Team through the link below. If it's a problem with the actual PopTop, then feel free to contact PopSocket's CS team here: https://help.popsockets.com/hc/en-us/requests/new
Contact us: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
We're sorry to hear that you're not loving your Otter + Pop Defender Series case. While using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. Additionally, we recommend having the camera-side of your phone down and close to the stable surface.
If that PopTop is falling off due to an issue with the case, please reach out to our Customer Service Team through the link below. If it's a problem with the actual PopTop, then feel free to contact PopSocket's CS team here: https://help.popsockets.com/hc/en-us/requests/new
Contact us: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: LizBui
Verified Purchase:Yes
Love the color! LOVE my case!! Everything about it is perfect!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Lcarpenter
Verified Purchase:Yes
I’ve have loved my Otterboxs in the past and was excited they had a lavender color. So glad they added the pop socket. Great product worth every penny.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Toya
Verified Purchase:Yes
I had this case for a month now and I love it. I get so many compliments on it. Great buy and with the money.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Abby
Verified Purchase:Yes
All of my family members have OtterBox,their love it’s
I would recommend this to a friend!
Written by a customer while visiting otterbox.com