Customer reviews from otterbox.com
OtterBox - Otter + Pop Defender Series Case for Apple iPhone 7 Plus and 8 Plus - Black
Average customer rating
4.3
(254 Reviews)
Rating breakdown 254 reviews
5 Stars
163
4 Stars
41
3 Stars
24
2 Stars
10
1 Star
16
83%of customers recommend this product.
(
204 out of
245)
Customer Reviews for OtterBox - Otter + Pop Defender Series Case for Apple iPhone 7 Plus and 8 Plus - Black
Posted by: Dinuka222
Verified Purchase:Yes
Really hardy and useful case, the pop is ideal for an XS max
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: ScrubTech
Verified Purchase:Yes
Love otter box. Love the case. But hard to charge wirelessly. I use to just sit my phone down and go. Now I have to make sure it’s on there just right to charge. And doesn’t seem to charge as quickly.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team, October 11, 2019
Hi there!
We're sorry for any frustration with wireless charging in your Otter + Pop Symmetry Series case. While that case is compatible with wireless charging, some PopTop materials may require removal for the best charging experience. Additionally, you may notice variations in performances between different chargers. If you continue having troubles with Qi charging, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
We're sorry for any frustration with wireless charging in your Otter + Pop Symmetry Series case. While that case is compatible with wireless charging, some PopTop materials may require removal for the best charging experience. Additionally, you may notice variations in performances between different chargers. If you continue having troubles with Qi charging, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: sjpr
Verified Purchase:Yes
Really like this case, so nice that the pop up is on it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jay Jay
Verified Purchase:Yes
I bought the Otterbox defender without the pop a few years ago and it’s great. But I wanted to try the Otter + Pop so I purchased it a few weeks ago. Best decision ever. I love the way the pop allows me to use the kick stand feature. Thanks for this wonderful innovation.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: rdr361
Verified Purchase:Yes
I have been using Otterbox products for a while and my old one was getting wore out and the clip broke. But I saw they were now offering the finger grips and decided to try it. Super product and I love that they can be interchanged.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: John
Verified Purchase:Yes
Pop socket sits into case to be flush (good), but it doesn’t pop out far enough to be used as a stand and phone falls over (bad).
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , October 22, 2019
Hi, John!
We're sorry to hear about your frustration with your Otter + Pop Symmetry Series case. When using the built-in PopSocket as a stand, we usually suggest pulling the PopTop all the way out, then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. Additionally, we suggest having the camera-side of your phone down and close to the stable surface.
If you run into any other issues with your case, don't hesitate to give us a call at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
We're sorry to hear about your frustration with your Otter + Pop Symmetry Series case. When using the built-in PopSocket as a stand, we usually suggest pulling the PopTop all the way out, then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. Additionally, we suggest having the camera-side of your phone down and close to the stable surface.
If you run into any other issues with your case, don't hesitate to give us a call at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Defender Case Lover
Verified Purchase:Yes
I replaced my old case with a Defender with a pop socket. Since my last Defender purchase, the home button has been improved and works better with the plastic cover. The cover on the charging port also seems to be more substantial, so it should be less likely to break off. Basically, I like the Defender because phones are expensive and I want mine to be protected.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: ValynC
Verified Purchase:Yes
I’m so happy to purchase my OtterBox case that came with my customized pop defender! Once i received it, i have been using it since! It’s been more than a month and it’s serving its purpose. I love it!!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com