Customer reviews from otterbox.com
OtterBox - Otter + Pop Defender Series Case for Apple iPhone X and XS - Winter Shade
Average customer rating
4.3
(225 Reviews)
Rating breakdown 225 reviews
5 Stars
146
4 Stars
34
3 Stars
19
2 Stars
12
1 Star
14
82%of customers recommend this product.
(
177 out of
216)
Customer Reviews for OtterBox - Otter + Pop Defender Series Case for Apple iPhone X and XS - Winter Shade
Posted by: Niki1982
Verified Purchase:Yes
Got this about 2 weeks ago and I love it!! Strong, sturdy and toddler proof! The interchangeable popsocket on the back is fab!! I’m a very happy customer!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Awesomeness
Verified Purchase:Yes
I love the defender case it's perfect for where I work. The problem I have is with using the Touch ID on my home button.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, June 4, 2019
Hey there Awesomeness,
It's awesome to hear that this Defender series has been the perfect working companion! We apologize that the Touch ID feature has been having a tough time syncing up lately, and our friendly Otters would love to straighten things out with some troubleshooting. Please don't hesitate to give them a ring at 1-855-688-7269, and they'll get things back on track again in no time!
Best,
OtterBox Customer Service Team
It's awesome to hear that this Defender series has been the perfect working companion! We apologize that the Touch ID feature has been having a tough time syncing up lately, and our friendly Otters would love to straighten things out with some troubleshooting. Please don't hesitate to give them a ring at 1-855-688-7269, and they'll get things back on track again in no time!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Mary
Verified Purchase:Yes
I never buy anything but Otterboxes, they are the best :)
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Grubjay
Verified Purchase:Yes
Great solution to pop socket not sticking to defender case! Great quality and protection!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Trini59
Verified Purchase:Yes
Very happy with this product. I will recommend every phone I have owned had an otter box.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Rosie10
Verified Purchase:Yes
It is to easy to handle, even the video of instructions is very helpful, better than what I expected. The color coordination was perfect.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Rachelcup
Verified Purchase:Yes
Love the case. The built in pop socket works so much better than putting one on the other defender cases. However it doesn’t stay in place when I use the dash mount. I find my phone spinning or jumping off my dash when I make turns or hit a bump. This didn’t happen before.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Magen
Verified Purchase:Yes
I’ve had this case for a few days now. I love the feel of it! I love that the built in pop socket flattens flush with the rest of the case. The flap over the lightening port is VERY hard to open, but I expect that to improve with use, and I would rather it be hard to open than hard to close!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com