Customer reviews from cafeappliances.com
Caf - Modern Glass 5.7 Cu. Ft. Self-Cleaning Freestanding Dual Fuel Convection Range - Platinum Glass
Average customer rating
4.5
(39 Reviews)
Rating breakdown 39 reviews
5 Stars
29
4 Stars
5
3 Stars
3
2 Stars
0
1 Star
2
95%of customers recommend this product.
(
35 out of
37)
Customer Reviews for Caf - Modern Glass 5.7 Cu. Ft. Self-Cleaning Freestanding Dual Fuel Convection Range - Platinum Glass
Customer Rating
5
great system with duel fuel
on December 15, 2020
Posted by: matty21
from hazleton pa
Made out cooking for thanksgiving very easy with lots to items going at the same time.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Fantastic oven and stove top!
on December 16, 2020
Posted by: SandyJ
from W. Richland, WA
I've had this one month and couldn't be happier. The gas burners are very powerful and stove top easy to clean. Oven works great. Once we got the WiFi synced to our smart phone it was a piece of cake and so easy to use! Highly recommend this GE Cafe.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Excellent range!
on December 23, 2020
Posted by: Adeu
from Missouri
We’ve had this about a month now and I’ve baked, used the cooktop and used the proof feature. I’m so happy we chose this one!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Good looking. Easy to use. Cooks fast!
on December 30, 2020
Posted by: BillandSandra
from Spokane, WA
We bought this range on the strength of the brand. It has exceeded our expectations, a lot. It is a beautiful appliance. We can use it with our mobile phones and even get alerts for preheating and timer status.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Mystery clicking noise
on January 1, 2021
Posted by: Mystery clicking noise
from Groveland, FL
I had my range delivered a few weeks ago and went on vacation but since I got back it’s driving me nuts when it’s on 275* or lower it keeps making this clicking noise every few minutes. Wish they could fix this issue...
I would recommend this to a friend!
Response from cafeappliances.comBy Olga@Cafe, GE_Appliances, January 5, 2021
Heallo - Thank you for your review. We are sorry to hear about the clicking noise. Please make full use of the warranty by calling 1-800-432-2737 or scheduling service online here: https://www.cafeappliances.com/support/schedule-service
We apologize for any inconvenience it has caused. Olga@Cafe
We apologize for any inconvenience it has caused. Olga@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Problems from day one
on January 8, 2021
Posted by: POCustomer
from West Chester, PA
New and on day one, center gas control knob on LH side will not always turn. Other times you can turn on but feels very rough and very difficult to turn off. Also some improperly mounted and bent / bulging panels on the back, stripped screws and not fully fastened screws. It appears that all the gas control knobs / valves are offset to the right of the holes in the face panel (Not centered).
One can also see this because all the "off" markers in the knobs do not line up with the face panel. All the knobs are mounted to the right and when fully turned clockwise to off are all cocked clockwise - they go past the 12 o'clock point and continue towards the 1 o'clock direction. Extremely poor quality control. If you want a new range you cannot use from day one, this is for you. And BTW, GE Appliances is now owned by a Chinese company and they are allowed to use the GE name until 2056 according to Wikipedia. GE appliances owned by a Chinese company, made in Mexico and customer service from India.
One can also see this because all the "off" markers in the knobs do not line up with the face panel. All the knobs are mounted to the right and when fully turned clockwise to off are all cocked clockwise - they go past the 12 o'clock point and continue towards the 1 o'clock direction. Extremely poor quality control. If you want a new range you cannot use from day one, this is for you. And BTW, GE Appliances is now owned by a Chinese company and they are allowed to use the GE name until 2056 according to Wikipedia. GE appliances owned by a Chinese company, made in Mexico and customer service from India.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, January 19, 2021
Hello-We are so sorry for the issues you've had with your new range. This is not the ownership experience we want for you and your family. We apologize for the issues you are having and understand your frustration and would like to look into this for you. Please visit the following link and scroll down to the email contact form: https://www.geappliances.com/ge/service-and-support/contact-others.htm. We'll be happy to look into this further for you. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your range. Please note that the headquarters for GE Appliances remains in Louisville Kentucky, which is the site of our largest manufacturing facility. We appreciate your feedback and look forward to assisting you further. Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
A Terrific Range
on January 18, 2021
Posted by: babsandmark
from Olean, NY
Great features, love the griddle, the six burner feature is amazing with edge to edge cooking and offers close to the same cooking experience as a 36" range.
I would recommend this to a friend!
Response from cafeappliances.comBy Guy@Cafe, Cafe Appliances, February 17, 2021
Hi babsandmark, we're glad to you're loving the features on your new range! Welcome to the Cafe Appliances family.
Guy@Cafe
Guy@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Different size burners
on February 10, 2021
Posted by: Darcyd
from NH
I love having the different size burners! Also the oven heats to temperature quickly! Stove looks good too.
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, February 11, 2021
Hello Darcyd- Thank you for taking the time to share your review. This is a beautiful range and we are so happy to hear you are loving the versatility of the burners and the quick preheat of oven. Please let us know if you have questions in the future. We are always happy to help! Joyce@Cafe
Written by a customer while visiting cafeappliances.com